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Overview

Medallia collects customer and employee feedback across surveys, calls, messaging and social channels and turns it into operational signals. Large retailers, banks and hotel groups use it to route complaints and track experience metrics by location. The company was taken private by Thoma Bravo in 2021.

News

Blog 5 days ago
Struggling to Convince Other Teams to Share Customer Data? Here's What Works
Practical, expert-backed advice to turn data-sharing reluctance into enthusiastic advocacy - without a company-wide mandate.
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Report
Blog 16 days ago
Why the Right Talent is Paramount for Engineering the Future of CX
For brands today, simply adopting new technology is no longer enough; success now requires a deeper, more consultative partnership.
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Report
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Offices

Where the company hires and what each office is for
Cities
6
Hiring now
0
Countries
2
San Francisco United States
HQ
Mexico City Mexico
Regional office
Medallia Mexico
06140 Mexico City
company site
Cincinnati United States
Regional office
Medallia Cincinnati
3814 West Street, Cincinnati, OH 45227
company site
Pleasanton United States
Regional office
Medallia Pleasanton
6220 Stoneridge Mall Rd Floor 2, Pleasanton, CA 94588
company site
London United States
Regional office
Medallia UK
27A Floral Street, London WC2E 9EZ
company site
Tysons United States
Regional office
Medallia, Inc.
Tysons Tower 7900,
company site