Natterbox
Conversational AI · Unified Communications
2open roles
16stories in the press
2010founded
22technologies in use
Overview
Natterbox provides a cloud telephony and contact centre platform that integrates voice calls into Salesforce and other customer processes. Launched in 2010, it has offices in the UK, the United States and Australia and is developing conversational AI and agent products. The company is headquartered in London, United Kingdom.
Jobs
Remote (United Kingdom) · Full-Time
Python
Bash
Copilot
ChatGPT
DevOps
Terraform
CloudFormation
CI/CD
Git
AWS
Amazon EC2
GitHub
Amazon S3
IAM
Amazon CloudWatch
Linux
Cybersecurity
ISO 27001
Management
Confluence
Jira
Apply
≈ $79k – $177k per year (Estimated) · Hybrid · Full-Time · London
AI Agents
Apply
Growth
Hiring Momentum
20/100
Hiring freeze
Open positions
2
0 opened / 0 closed in 30 days
Median time-to-fill
14 days
faster than 69% of the market
ATS activity
Every ~7 hours
Today
Hiring Dynamics
-67%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Product
33% ▼
DevOps
17% ▲
Legal
17% ▲
Sales
17% ▼
Customer Success
17% ▼
Activity Timeline
Added SharePoint to stack
Oct 2026
Added PCI DSS to stack
Oct 2026
Added ISO 27001 to stack
Oct 2026
Added HIPAA to stack
Oct 2026
Added Confluence to stack
Oct 2026
Added Wi-Fi to stack
Sep 2026
Added WebRTC to stack
Sep 2026
Added Service Desk to stack
Sep 2026
Added DNS to stack
Sep 2026
Added DHCP to stack
Sep 2026
Added ChatGPT to stack
Sep 2026
New location: United States
Aug 2026
Tech stack
Technologies named in job postings at Natterbox over the last 12 months, by layer, with the share of postings for each.
Technologies in use
22
Postings analysed
6
Stack modernity
83/100AI adopter
Languages
Bash
Python
SQL
Cloud & platforms
AWS
Amazon CloudWatch
Amazon EC2
Amazon S3
AI & ML
ChatGPT
LLM
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Full Natterbox tech stack
22 technologies · by team · pay by technology · changes · similar stacks
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
Octopus VenturesVia a fund
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
How Danone's AI took on 32,000 patient calls without waiting for a perfect business case
In short Gartner predicts 40% of agentic AI projects will be cancelled by 2027, and separately, 95% of enterprise generative AI projects show no measurable return within six months Most of these projects fail because the AI got picked before the problem d
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Report
How a DIY voice AI stack for your Contact Center becomes mistake one of four.
In short Four infrastructure decisions quietly decide whether a voice AI launch survives contact with real customers Stitching together your own carrier, transcription, voice engine and language model means owning every latency and guardrail problem yours
Read more
Report
Making Sense of Agentforce in 2026: Why Your Voice Infrastructure Matters More Than Ever
Summary Natterbox and Salesforce Agentforce Contact Center do not compete; they are complementary technologies excelling at different layers of the stack. Agentforce is the Intelligence Layer: It provides AI-native service orchestration, autonomous workfl
Read more
Report
The 2026 AI Contact Center Evaluation Guide for Salesforce Orgs
Summary Evaluating AI contact centers for Salesforce requires moving beyond standard feature comparisons. This guide provides a framework for decision-makers to assess vendors based on three critical pillars: Architecture: Choosing 100% Salesforce-native
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Report
A $41 Billion Market Is Being Built on Voice AI. Here's Why Financial Services Is Leading the Charge.
We're proud to be sponsoring MoneyLive Summit 2026 - Europe's leading event for banking and financial services leaders. Here's why we're there, what we're working on, and why now is the moment for Voice AI in your contact centre. March 9-10, 2026 London P
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Report
Top 12 Salesforce Contact Center Solutions for 2026: Ranked & Reviewed
In 2026, the question isn't if you need a contact center solution integrated with Salesforce. It's how deep that integration goes. When evaluating Salesforce contact center solutions in 2026, the friction points are no longer just about call quality or ba
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Report
A Step-by-Step Guide to Building a Voice-Based Conversational AI Experience From Scratch
The era of the "Press 1 for Sales, Press 2 for Support" IVR is effectively over. Customers today expect immediate answers, not a maze of menus. Yet, for many Customer Support Managers, shifting to Conversational AI by building a voice-based AI experience
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Report
The Best Multilingual AI Agents in 2026: A Buyer's Checklist for Global CX
The old model of global customer support (hiring native speakers for every target language or relying on clunky, high-latency translation layers) is mathematically unsustainable. For years, "multilingual support" meant one of two things: expensive special
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Report
Conversational AI in Retail: How Brands Are Transforming Customer Experience
Modern retail leaders face a paradox: customer expectations for speed and personalization are at an all-time high, yet the pressure to control operational costs has never been more intense. For years, the "solution" was simply hiring more agents for peak
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Report
Agentic AI in Contact Centers: A Pricing Guide for 2026
The "Sticker Price" Trap: Why Your Agentic AI Pricing Model Matters More Than the Rate For a Director of Customer Support, the promise of Agentic AI is simple: break the linear relationship between revenue growth and headcount costs. You need to handle 20
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Report
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Offices
Where the company hires and what each office is for
Cities
1
Hiring now
1
Countries
1
Busiest office
London