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Top Stories. Harrods has returned to profit despite continued pressure across the global luxury market and rising staff and distribution costs.

News

Blog 20 days ago
Harrods returns to profit despite rising costs
Harrods has returned to profit despite continued pressure across the global luxury market and rising staff and distribution costs. The Knightsbridge department store reported pre-tax profit of £84.9m for the year to 31 January 2026, compared with a loss o
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Blog 20 days ago
Bad returns cost retailers customers as nine in ten shoppers say they won't buy again
Almost nine in ten consumers say the returns window influences whether they buy from an online retailer, while more than nine in ten say a bad returns experience would stop them shopping with a brand again, according to research from eCommerce operations
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Blog 20 days ago
Two thirds of Google searches now end without a click as AI reshapes product discovery
More than two thirds of Google searches now end without a click to an external website, rising to around 80 per cent when AI-generated summaries are shown, according to a new report from Akeneo. The findings suggest brands and retailers must rethink how p
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Blog 21 day ago
Fenwick cuts operating loss by 40 per cent
Fenwick has reduced its operating loss by 40 per cent during the first year of its three-year transformation strategy. The family-owned department store group reported an operating loss of £23.4m for the 52 weeks to 30 January 2026, down from £39.1m in th
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Blog 21 day ago
Lakeland launches new 'Spend Smarter' AW26 campaign
Lakeland, best known for its kitchen and bakeware has unveiled its new Autumn/Winter 26 'Spend Smarter' campaign, designed to show customers that value isn't just about spending less, but spending better. Championing its promise of 'quality you expect, at
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