Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Financials

Overview

OneTouch Direct is a global call center with best-in-class customer service, offering omnichannel support, sales and lead generation to clients.

Technologies

Sign in to see how your skills match this stack
Sign In
Data Science
Microsoft Excel
Power BI
Other
Spotify
QuickBooks
Zendesk
Outlook
ServiceNow
Stack modernity Modern
61/100
How modern this stack is, based on technology relevance, AI adoption and the share of legacy tools.
In-demand technologies
Spotify 6 jobs Required
$42k -74% vs market
Microsoft Excel 2 jobs Required
Power BI 1 job Optional
QuickBooks 1 job Optional
Salary medians are calculated from this company's open jobs and compared with the market.
Industry adoption
Power BI
10%
Outlook
7%
ServiceNow
4%
Zendesk
3%
Microsoft Excel
3%
QuickBooks
2%
Share of companies in the same industry that use each technology.
Stack changes
Microsoft Excel Sep 2026
Spotify Sep 2026
ServiceNow Sep 2026
Outlook Sep 2026
QuickBooks Sep 2026
Power BI Sep 2026
Zendesk Aug 2026
Technologies recently added to or removed from this company's stack - a signal of tech migrations and new initiatives.

Growth

Hiring Momentum
54/100
Stable
Open positions
18
0 opened / 0 closed in 30 days
Median time-to-fill
44 days
faster than 27% of the market
ATS activity
Every ~22 hours
Today
Hiring Dynamics +100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
29%
Sales
21%
Finance
14%
HR
14%
Support
7%
Marketing
7%
Activity Timeline
Added Spotify to stack Sep 2026
Added ServiceNow to stack Sep 2026
Added Outlook to stack Sep 2026
Added QuickBooks to stack Sep 2026
Added Power BI to stack Sep 2026
Added Zendesk to stack Aug 2026

Offices

Where the company hires and what each office is for
Cities
3
Hiring now
3
Countries
2
Busiest office
Bogotá
Bogotá Colombia
Sales office
15 open roles 8 posted in 90 days $42k Avg Salary
hires for Customer Success, Sales, Support
seen since Sep 2025 job postings
Tampa United States
Support & operations
3 open roles 4 posted in 90 days
hires for Customer Success, Sales
seen since Jul 2026 job postings
San Antonio United States
Support & operations
2 open roles 2 posted in 90 days
hires for Sales, Customer Success
seen since Aug 2026 job postings