Sutherland
Call Center Services · Business Process Outsourcing (BPO)
46open roles
16H-1B filings in 12 months
Scaling fasthiring pace, 91 of 100
21 daysmedian time a role stays open
Overview
Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.
How Sutherland hires
Truth index
B 81/100
Median time to fill
21 days
Ghost roles
0%
Stale roles
96%
Reposted roles
0%
Sutherland scores B on the Alion truth index (A is best, E worst), measured over 51 open roles re-checked against its own hiring board: 0% look like ghost listings, 96% have gone stale and 0% are the same role posted again. Its roles close in a median of 21 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Jobs
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Hybrid · Contractor · 4+ years exp · Bachelor's Degree · Hyderabad
SQL
ETL/ELT
Informatica
SSIS
Azure Data Factory
Dimensional Modeling
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In office · Full-Time · 1+ year exp · Rochester
PowerShell
VMWare
DNS
DHCP
Cybersecurity
Active Directory
Management
ITIL
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In office · Full-Time · 1+ year exp · Rochester
PowerShell
VMWare
DNS
DHCP
Cybersecurity
Active Directory
Management
ITIL
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In office · Full-Time · 3+ years exp · Manila
Snowflake
Analytics
Power BI
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Hybrid · Full-Time · 8+ years exp · Bachelor's Degree · Hyderabad
SQL
Oracle
DevOps
Unix
Management
Oracle ERP
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Hybrid · Full-Time · 8+ years exp · Bachelor's Degree · Hyderabad
SQL
Oracle
DevOps
Unix
Management
Oracle ERP
Apply
In office · Full-Time · 10+ years exp · Bachelor's Degree · Bengaluru
Python
Snowflake
AI/ML
Dagster
dbt
Machine Learning
DevOps
CI/CD
Management
Agile
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≈ $16k – $43k per year (Estimated) · In office · Full-Time · 5+ years exp · Sofia
JavaScript
TypeScript
SQL
C#
.NET
DevOps
Rest API
Azure
CI/CD
Management
Power Automate
Power Apps
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≈ $17k – $46k per year (Estimated) · Hybrid · Full-Time · Bogotá
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≈ $13k – $32k per year (Estimated) · In office · Full-Time · 7+ years exp · Taguig
Figma
Sketch
Management
Agile
Scrum
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Salary insights
Compensation ranges based on this company's open jobs
Median
$5.6k
Typical range
$4.8k – $49k
Open positions
26
22
Jobs
Junior
77.3%
Middle
4.5%
Principal
18.2%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 17 | $5.3k | $4.8k – $49k |
| Middle | 1 | $26k | $26k |
| Principal | 4 | $4.9k | $4.9k – $14k |
Highest paying role
Customer service representative
$49k
Normalized to USD per year
All salaries at Sutherland
By role, level and city, against the market · 26 jobs with pay
Visa sponsorship
16 ▼ 36%
H-1B filings in 12 months
$106k
Median offered salary
18
Open roles in United States
Who they sponsor
Software developers
5
Software quality assurance analysts and testers
5
Computer programmers
3
In the register as SUTHERLAND DIGITAL SERVICES, INC, Pittsford, NY (+2 more)
Other sponsors in the same field
TTEC 
OneTouch Direct 
Concentrix
See 18 open roles Alert me
US Department of Labor · latest filing Jun 16, 2026 · Visa details by country
Growth
Hiring Momentum
91/100
Scaling fast
Open positions
198
88 opened / 94 closed in 30 days
Median time-to-fill
21 days
faster than 58% of the market
ATS activity
Every ~5 hours
11/10/2026
Hiring Dynamics
+735%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
36% ▼
Support
8%
Analytics
8%
Management
7%
HR
6% ▲
Finance
4%
Actively hiring for Customer Success (+41 in 30 days)
Activity Timeline
Added SSIS to stack
Nov 2026
Added Informatica to stack
Nov 2026
Added Hallucination to stack
Nov 2026
Added xUnit to stack
Nov 2026
Added Semantic Kernel to stack
Nov 2026
Added Gmail to stack
Nov 2026
Added Gemini to stack
Nov 2026
Added dbt to stack
Nov 2026
Added Dagster to stack
Nov 2026
New location: Tysons
Nov 2026
New location: Bathurst
Nov 2026
New location: Peoria
Nov 2026
Products
Analytics
Reporting and decision analytics built on the operational data the firm handles for clients. It gives clients visibility into processes they have outsourced and no longer observe directly, which is often the condition on which they agreed to outsource at all.
sutherlandglobal.com
Intelligent Automation
Robotic process automation and artificial intelligence applied to the processes the firm already runs. Automating work it is paid by the seat to perform is commercially awkward, and repricing those contracts to outcomes is the central strategic question in the industry.
sutherlandglobal.com
Digital Engineering
Application development, cloud and integration work sold alongside the operations business. It is how the firm tries to move up from executing a process into building the systems that define it, which is where the pricing power sits.
sutherlandglobal.com
Business Process Services
Back-office processing for claims, billing, collections and document handling. These processes are rule-heavy and high-volume, which is exactly what makes them both easy to outsource and, increasingly, straightforward to automate away.
sutherlandglobal.com
Customer Experience Operations
Outsourced contact centre and customer support delivered from global delivery centres. It remains the largest part of the business, and it is also the part most directly exposed to clients replacing agents with automated handling.
sutherlandglobal.com
Tech stack
Technologies named in job postings at Sutherland over the last 12 months, by layer, with the share of postings for each.
Technologies in use
254
Postings analysed
190
Stack modernity
81/100AI adopter
Languages
SQL29%
Python23%
JavaScript15%
PowerShell9%
Frameworks & libraries
React.js5%
Angular4%
Playwright3%
Spring Boot3%
Databases
PostgreSQL7%
Oracle6%
MySQL5%
Snowflake3%
Cloud & platforms
AWS27%
Azure25%
Windows21%
GCP16%
AI & ML
LLM4%
ChatGPT1%
Claude1%
GPT-41%
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Full Sutherland tech stack
254 technologies · by team · pay by technology · changes · similar stacks
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
Oak Investment PartnersVia a fund
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
How to Think Like a World-Class Marketer Rory Sutherland
Ogilvy Vice Chairman Rory Sutherlandrevealstheformulafor persuasion, whypeople make decisions and how you can use psychology to youradvantage.
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I'm joining AoPS to bring kids to the frontiers of science and technology
How do you bring kids to the frontiers? By making millions of kids fall in love with math.
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Remembering Donald Sutherland: A Career In Photos
Donald Sutherland's credits include career-defining performances in the movies MASH, Klute, Ordinary People, The Hunger Games and more
Read more
Report
Donald Sutherland, veteran actor known for roles in 'MASH,' 'Klute' and 'The Hunger Games,' dead at 88
Read more
Report
Donald Sutherland, known for 'MASH' and 'The Hunger Games,' dead at 88
Donald Sutherland, the prolific film and television actor whose long career stretched from
Read more
Report
Donald Sutherland dies aged 88
The star of films including The Hunger Games and Animal House has died after a long illness.
Read more
Report
Donald Sutherland Dies: Revered Actor In 'Klute', 'Ordinary People', 'MASH', 'Hunger Games' & Scores Of Others Was 88
Donald Sutherland, the revered actor who starred in scores of films and TV shows, died June 20 in Miami after a long illness. He was 88.
Read more
Report
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Offices
Where the company hires and what each office is for
Cities
61
Hiring now
38
Countries
15
Busiest office
Cairo
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Headquarters
Builds here
Office with open vacancies
No open vacancies right now Tap a pin for the office
Pittsford
United States
HQ
Corporate Offices
Cairo
Egypt
Sales office
50 open roles 63 posted in 90 days 50-200 est. staff $8k Avg Salary
hires for Customer Success, Support, HR
Alexandria
Egypt
Sales office
25 open roles 27 posted in 90 days 8% engineering 10-50 est. staff $5k Avg Salary
hires for Customer Success, Analytics, Support
Bogotá
Colombia
Regional office
20 open roles 44 posted in 90 days 25% engineering 10% remote 10-50 est. staff
hires for Customer Success, Support, Management
Hyderabad
India
Plant / site
Hyderabad – DivyaSree TechRidge
16 open roles 32 posted in 90 days 63% engineering 31% remote 10-50 est. staff
hires for Enterprise Apps, DevOps, Management
DivyaSree TechRidge, Block P2, (North Wing) 8th Floor, Manikonda, Hyderabad 500089
Taguig
Philippines
Support & operations
11 open roles 26 posted in 90 days 27% engineering 10-50 est. staff
hires for Sales, Operations, Data Science
Sofia
Bulgaria
Regional office
9 open roles 33 posted in 90 days 22% engineering 44% remote 10-50 est. staff $22k Avg Salary
hires for Customer Success, Networking, Product
Mandaluyong
Philippines
Support & operations
7 open roles 4 posted in 90 days 14% engineering 1-10 est. staff
hires for Customer Success, Industrial Engineering, Support
Kingston
Jamaica
Sales office
Kingston – South Camp Road
6 open roles 23 posted in 90 days 10-50 est. staff
hires for Customer Success, Operations, Finance
RHR Business Complex, 76 Reds Hills Road, Kingston 19
Barranquilla
Colombia
Sales office
5 open roles 4 posted in 90 days 20% engineering 1-10 est. staff
hires for Customer Success, Support, Analytics
Bengaluru
India
Engineering / R&D
Bangalore – RMZ Galleria
4 open roles 10 posted in 90 days 75% engineering 1-10 est. staff
hires for Data Science, Backend, QA
Building No. 898 755, 14th Floor RMZ Galleria Office, BB Road, Yelahanka Bangalore – 560064
Mabalacat
Philippines
Corporate office
4 open roles 8 posted in 90 days 1-10 est. staff
hires for Management, HR
Rochester
United States
Support & operations
Rochester – Sullys Trail
3 open roles 7 posted in 90 days 33% remote 1-10 est. staff
hires for Support, Sales
175 Sully's Trail STE 301 Pittsford, NY 14534
Tulsa
United States
Corporate office
Tulsa – Corporate Woods
3 open roles 5 posted in 90 days 1-10 est. staff
hires for Finance, Management, Customer Success
4500 S 129th E Ave Suite 125 Tulsa, OK 74134
New Cairo
Egypt
2 open roles 11 posted in 90 days 1-10 est. staff
hires for Customer Success
Varna
Bulgaria
2 open roles 5 posted in 90 days 1-10 est. staff $20k Avg Salary
hires for Customer Success
Mumbai
India
Regional office
Mumbai – Mind Space
2 open roles 4 posted in 90 days 1-10 est. staff
hires for Management
Unit No:701, 6th Office Level Building No.9, Mindspace Serene Properties Pvt. Ltd., SEZ Thane Belapur Road Airoli, Navi Mumbai 400 708
Tarlac City
Philippines
2 open roles 1 posted in 90 days 50% engineering 1-10 est. staff
hires for Analytics, Education
Bucharest
Romania
2 open roles 2 posted in 90 days 50% engineering 1-10 est. staff
hires for QA, Solutions
Chennai
India
Regional office
Chennai – Gateway
1 open roles 19 posted in 90 days 10-50 est. staff
hires for Solutions
Gateway Office Parks A6, 6th Floor, A1 5th, 6th & 7th , B2 block 1. 16, GST Road, Perungalathur, Chennai – 600 063, Tamil Nadu India
Manchester
United States
1 open roles 8 posted in 90 days 1-10 est. staff
hires for Customer Success
Pristina
Kosovo
Regional office
1 open roles 6 posted in 90 days 1-10 est. staff
hires for Management
Houston
United States
1 open roles 5 posted in 90 days 1-10 est. staff
hires for Customer Success
San Fernando
Philippines
1 open roles 3 posted in 90 days 1-10 est. staff
hires for Marketing
Dallas
United States
Regional office
Texas – Dallas
1 open roles 3 posted in 90 days 100% engineering 1-10 est. staff
hires for Data Science
4700 Dexter Dr., Ste 100, Plano, Dallas, TX 75093
Pune
India
1 open roles 2 posted in 90 days 1-10 est. staff
hires for Management
Kuala Lumpur
Malaysia
Regional office
Kuala Lumpur
1 open roles 3 posted in 90 days 1-10 est. staff
hires for Customer Success
Level 1 & 11, Menara TH Block 3, Tower 6, Avenue 5 The Horizon, 8, Jalan Kerinchi, Bangsar South 59200
Atlanta
United States
1 open roles 3 posted in 90 days 1-10 est. staff $32k Avg Salary
hires for Customer Success
Manila
Philippines
1 open roles 2 posted in 90 days 100% engineering 1-10 est. staff
hires for Analytics
Louisville
United States
1 open roles 2 posted in 90 days 100% remote 1-10 est. staff $26k Avg Salary
hires for Finance
Portmore
Jamaica
1 open roles 2 posted in 90 days 1-10 est. staff
hires for Customer Success
Miami
United States
1 open roles 100% engineering 1-10 est. staff
hires for Enterprise Apps
Troy
United States
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Solutions
London
United Kingdom
Regional office
1 open roles 1-10 est. staff
hires for Marketing
Davao City
Philippines
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Operations
Pili
Philippines
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Operations
Peoria
United States
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Legal
Bathurst
Canada
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
Windsor
Canada
Regional office
Windsor – Market Square
4 posted in 90 days 1-10 est. staff
110-2109 Ottawa St. (Market Square) Windsor ON N8Y 1R8
Chesapeake
United States
Regional office
Chesapeake – Liberty IV
1 posted in 90 days 1-10 est. staff
1545 Crossways Blvd. Office 201,211,212,213,216, 221,237,238, Chesapeake, VA, 23320
Clifton
United States
Regional office
Clifton – Brighton Rd
1-10 est. staff
2 Brighton Road Suite 300 Clifton, NJ 07012
San Francisco
United States
Regional office
San Francisco – Magna Building
101 Mission Street, 17th Floor, San Francisco, CA 94105
Monterrey
Mexico
Regional office
Monterrey
Av. Prolongación Dr. Cantú 2777 Col. Los Doctores Monterrey Nuevo Leo México, 64710
Bhopal
India
Regional office
Bhopal – IT Building
IT Building. 1st Floor Plot NO C-4 ,Badwai, Airport Road Gandhi Nagar, Bhopal, Madhya Pradesh 462033 (Landmark – Adjacent to RGPV University)
Springfield
United States
Regional office
Springfield – MacArthur Blvd
2144 MacArthur Blvd Suite 2-B, Springfield, IL 62703
Kochi
India
Regional office
Cochin – Technopolis
Kinfra HI-Tech Park Survey No. 321 Kalamassery Cochin, 683503
Tempe
United States
Regional office
Arizona – Tempe
1658 S. Priest Drive, Tempe, Arizona 85281
Torrance
United States
Regional office
Torrance – S Western Ave
21081 S. Western Avenue, Suite 240 Torrance, CA 90501
Santa Clara
United States
Regional office
California – Santa Clara
3350 Scott Blvd Bldg 19, Santa Clara, California 95054
Mandeville
Jamaica
Regional office
Mandeville
18C –18 D Ward Avenue Mandeville, Jamaica
Carmona
Philippines
Regional office
Carmona
Lot 562 B3 Governor's Drive Poblacion, Carmona Cavite, 4116
Park
United States
Engineering / R&D
Coimbatore – Indialand Tech Park
Portmore Infomatics Park, 7 East Tradeway, Building C
North Brunswick
United States
Regional office
New Jersey – North Brunswick
2050 Route 27, Suite 203-204, North Brunswick, NJ 08902
Clark
United States
Regional office
Clark – Aeropark
2nd Floor Two West Aeropark & 4th Floor Three West Aeropark, Clark Freeport Zone Pampanga, 2023
Centennial
United States
Regional office
Bangalore – Brookefield
Unit No 201, 2nd Floor Campus D, Centennial, Business Park Kundanahalli Main Road, EPIP Area, Bangalore – 560 066
Liberty
United States
Regional office
Mumbai – Liberty Tower
4th ,5th ,6th Floor, K-10,Liberty Tower Reliable Plaza IT Park, MIDC Kalwa Industrial Estate Thane Belapur Road Airoli, Navi Mumbai, 400 708
Mexico
United States
Regional office
Mexico City
Lago Alberto 375 Anáhuac I sección Del. Miguel Hidalgo Ciudad de México, 11320
Earlier presence
Tysons, United States
Halifax, Canada
Johannesburg, South Africa
Laoag, Philippines
Legazpi, Philippines
Phoenix, United States
Troy, United States