Sutherland
sutherlandglobal.com
IT services
Actively hiring
Call Center Services
Business Process Outsourcing (BPO)
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
How Sutherland hires
Truth index
B 75/100
Median time to fill
23 days
Ghost roles
0%
Stale roles
100%
Reposted roles
0%
Sutherland scores B on the Alion truth index (A is best, E worst), measured over 40 open roles re-checked against its own hiring board: 0% look like ghost listings, 100% have gone stale and 0% are the same role posted again. Its roles close in a median of 23 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.
News
How to Think Like a World-Class Marketer Rory Sutherland
Ogilvy Vice Chairman Rory Sutherlandrevealstheformulafor persuasion, whypeople make decisions and how you can use psychology to youradvantage.
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Report
I'm joining AoPS to bring kids to the frontiers of science and technology
How do you bring kids to the frontiers? By making millions of kids fall in love with math.
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Report
Remembering Donald Sutherland: A Career In Photos
Donald Sutherland's credits include career-defining performances in the movies MASH, Klute, Ordinary People, The Hunger Games and more
Read more
Report
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Tech stack
Technologies named in job postings at Sutherland over the last 12 months, by layer, with the share of postings for each.
Technologies in use
210
Postings analysed
127
Stack modernity
82/100AI adopter
Languages
SQL27%
Python23%
JavaScript13%
PowerShell8%
Frameworks & libraries
React.js4%
LangChain3%
LangGraph3%
Spring Boot3%
Databases
Oracle6%
MySQL6%
PostgreSQL6%
BigQuery2%
Cloud & platforms
AWS31%
Azure30%
GCP20%
Windows19%
AI & ML
LLM4%
ChatGPT1%
Claude1%
GPT-41%
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Full Sutherland tech stack
210 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$32k
Typical range
$20k – $38k
Open positions
4
2
Jobs
Junior
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 2 | $37k | $36k – $38k |
Highest paying role
Customer Care Representative- Spanish/English (Temporary)
$38k
Normalized to USD per year
Products
Analytics
Reporting and decision analytics built on the operational data the firm handles for clients. It gives clients visibility into processes they have outsourced and no longer observe directly, which is often the condition on which they agreed to outsource at all.
sutherlandglobal.com
Intelligent Automation
Robotic process automation and artificial intelligence applied to the processes the firm already runs. Automating work it is paid by the seat to perform is commercially awkward, and repricing those contracts to outcomes is the central strategic question in the industry.
sutherlandglobal.com
Digital Engineering
Application development, cloud and integration work sold alongside the operations business. It is how the firm tries to move up from executing a process into building the systems that define it, which is where the pricing power sits.
sutherlandglobal.com
Business Process Services
Back-office processing for claims, billing, collections and document handling. These processes are rule-heavy and high-volume, which is exactly what makes them both easy to outsource and, increasingly, straightforward to automate away.
sutherlandglobal.com
Customer Experience Operations
Outsourced contact centre and customer support delivered from global delivery centres. It remains the largest part of the business, and it is also the part most directly exposed to clients replacing agents with automated handling.
sutherlandglobal.com
Growth
Hiring Momentum
93/100
Scaling fast
Open positions
189
141 opened / 114 closed in 30 days
Median time-to-fill
19 days
faster than 52% of the market
ATS activity
Every ~8 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
37% ▲
Analytics
8%
Support
7%
Management
6%
Finance
4%
HR
4% ▲
Actively hiring for Customer Success (+69 in 30 days)
Offices
Where the company hires and what each office is for
Cities
55
Hiring now
34
Countries
15
Busiest office
Cairo
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Headquarters
Builds here
Office with open vacancies
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Pittsford
United States
HQ
Corporate Offices
Cairo
Egypt
Sales office
38 open roles 38 posted in 90 days 50-200 est. staff
hires for Customer Success, Support
Bogotá
Colombia
Support & operations
27 open roles 38 posted in 90 days 30% engineering 7% remote 10-50 est. staff
hires for Support, Management, Customer Success
Alexandria
Egypt
Sales office
21 open roles 21 posted in 90 days 10% engineering 10-50 est. staff
hires for Customer Success, Analytics
Sofia
Bulgaria
Sales office
15 open roles 30 posted in 90 days 7% engineering 60% remote 10-50 est. staff $27k Avg Salary
hires for Customer Success, Networking, Finance
Hyderabad
India
Plant / site
Hyderabad – DivyaSree TechRidge
12 open roles 22 posted in 90 days 58% engineering 42% remote 10-50 est. staff
hires for Backend, DevOps, Security
DivyaSree TechRidge, Block P2, (North Wing) 8th Floor, Manikonda, Hyderabad 500089
Chennai
India
Engineering / R&D
Chennai – Gateway
9 open roles 16 posted in 90 days 89% engineering 33% remote 10-50 est. staff
hires for AI/ML, Analytics, DevOps
Gateway Office Parks A6, 6th Floor, A1 5th, 6th & 7th , B2 block 1. 16, GST Road, Perungalathur, Chennai – 600 063, Tamil Nadu India
Taguig
Philippines
Support & operations
9 open roles 9 posted in 90 days 44% engineering 10-50 est. staff
hires for Analytics, Operations, Security
Kingston
Jamaica
Regional office
Kingston – South Camp Road
5 open roles 13 posted in 90 days 10-50 est. staff
hires for Finance, Sales, Operations
RHR Business Complex, 76 Reds Hills Road, Kingston 19
New Cairo
Egypt
Sales office
5 open roles 12 posted in 90 days 10-50 est. staff
hires for Customer Success
Mandaluyong
Philippines
Sales office
5 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success, Support, Industrial Engineering
Barranquilla
Colombia
Sales office
5 open roles 2 posted in 90 days 20% engineering 1-10 est. staff
hires for Customer Success, Support, Analytics
Pristina
Kosovo
Sales office
4 open roles 6 posted in 90 days 1-10 est. staff
hires for Customer Success, Management, Marketing
Manchester
United States
Sales office
4 open roles 5 posted in 90 days 1-10 est. staff
hires for Customer Success, Finance, Legal
Mabalacat
Philippines
Corporate office
4 open roles 4 posted in 90 days 1-10 est. staff
hires for Management, Industrial Engineering
Varna
Bulgaria
Sales office
3 open roles 5 posted in 90 days 1-10 est. staff $20k Avg Salary
hires for Customer Success, Industrial Engineering
Bengaluru
India
Regional office
Bangalore – RMZ Galleria
2 open roles 5 posted in 90 days 50% engineering 1-10 est. staff
hires for DevOps, Product
Building No. 898 755, 14th Floor RMZ Galleria Office, BB Road, Yelahanka Bangalore – 560064
San Fernando
Philippines
2 open roles 3 posted in 90 days 1-10 est. staff
hires for HR, Marketing
Tarlac City
Philippines
2 open roles 2 posted in 90 days 50% engineering 1-10 est. staff
hires for Analytics, HR
Rochester
United States
Regional office
Rochester – Sullys Trail
2 open roles 3 posted in 90 days 100% remote 1-10 est. staff
hires for Management, Sales
175 Sully's Trail STE 301 Pittsford, NY 14534
Bucharest
Romania
2 open roles 2 posted in 90 days 50% engineering 1-10 est. staff
hires for QA, Solutions
Houston
United States
1 open roles 4 posted in 90 days 1-10 est. staff
hires for Customer Success
Windsor
Canada
Regional office
Windsor – Market Square
1 open roles 3 posted in 90 days 100% engineering 100% remote 1-10 est. staff
hires for Analytics
110-2109 Ottawa St. (Market Square) Windsor ON N8Y 1R8
Pune
India
1 open roles 1 posted in 90 days 100% engineering 1-10 est. staff
hires for Security
Troy
United States
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Solutions
Mexico City
Mexico
Regional office
1 open roles 1 posted in 90 days 100% remote 1-10 est. staff
hires for Industrial Engineering
Mumbai
India
Regional office
Mumbai – Mind Space
1 open roles 2 posted in 90 days 1-10 est. staff
hires for Management
Unit No:701, 6th Office Level Building No.9, Mindspace Serene Properties Pvt. Ltd., SEZ Thane Belapur Road Airoli, Navi Mumbai 400 708
Dallas
United States
Regional office
Texas – Dallas
1 open roles 2 posted in 90 days 1-10 est. staff $38k Avg Salary
hires for Customer Success
4700 Dexter Dr., Ste 100, Plano, Dallas, TX 75093
Miami
United States
1 open roles 1 posted in 90 days 100% engineering 1-10 est. staff
hires for Enterprise Apps
Kuala Lumpur
Malaysia
Regional office
Kuala Lumpur
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
Level 1 & 11, Menara TH Block 3, Tower 6, Avenue 5 The Horizon, 8, Jalan Kerinchi, Bangsar South 59200
London
United Kingdom
Regional office
1 open roles 1-10 est. staff
hires for Marketing
Dubai
United Arab Emirates
Regional office
1 open roles 1 posted in 90 days 100% engineering 1-10 est. staff
hires for Analytics
Halifax
Canada
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Customer Success
Phoenix
United States
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Finance
Chesapeake
United States
Regional office
Chesapeake – Liberty IV
1 posted in 90 days 1-10 est. staff
1545 Crossways Blvd. Office 201,211,212,213,216, 221,237,238, Chesapeake, VA, 23320
Clifton
United States
Regional office
Clifton – Brighton Rd
1 posted in 90 days 1-10 est. staff
2 Brighton Road Suite 300 Clifton, NJ 07012
San Francisco
United States
Regional office
San Francisco – Magna Building
101 Mission Street, 17th Floor, San Francisco, CA 94105
Monterrey
Mexico
Regional office
Monterrey
Av. Prolongación Dr. Cantú 2777 Col. Los Doctores Monterrey Nuevo Leo México, 64710
Bhopal
India
Regional office
Bhopal – IT Building
IT Building. 1st Floor Plot NO C-4 ,Badwai, Airport Road Gandhi Nagar, Bhopal, Madhya Pradesh 462033 (Landmark – Adjacent to RGPV University)
Springfield
United States
Regional office
Springfield – MacArthur Blvd
2144 MacArthur Blvd Suite 2-B, Springfield, IL 62703
Tulsa
United States
Regional office
Tulsa – Corporate Woods
4500 S 129th E Ave Suite 125 Tulsa, OK 74134
Kochi
India
Regional office
Cochin – Technopolis
Kinfra HI-Tech Park Survey No. 321 Kalamassery Cochin, 683503
Tempe
United States
Regional office
Arizona – Tempe
1658 S. Priest Drive, Tempe, Arizona 85281
Torrance
United States
Regional office
Torrance – S Western Ave
21081 S. Western Avenue, Suite 240 Torrance, CA 90501
Santa Clara
United States
Regional office
California – Santa Clara
3350 Scott Blvd Bldg 19, Santa Clara, California 95054
Mandeville
Jamaica
Regional office
Mandeville
18C –18 D Ward Avenue Mandeville, Jamaica
Carmona
Philippines
Regional office
Carmona
Lot 562 B3 Governor's Drive Poblacion, Carmona Cavite, 4116
Park
United States
Engineering / R&D
Coimbatore – Indialand Tech Park
Portmore Infomatics Park, 7 East Tradeway, Building C
North Brunswick
United States
Regional office
New Jersey – North Brunswick
2050 Route 27, Suite 203-204, North Brunswick, NJ 08902
Clark
United States
Regional office
Clark – Aeropark
2nd Floor Two West Aeropark & 4th Floor Three West Aeropark, Clark Freeport Zone Pampanga, 2023
Centennial
United States
Regional office
Bangalore – Brookefield
Unit No 201, 2nd Floor Campus D, Centennial, Business Park Kundanahalli Main Road, EPIP Area, Bangalore – 560 066
Liberty
United States
Regional office
Mumbai – Liberty Tower
4th ,5th ,6th Floor, K-10,Liberty Tower Reliable Plaza IT Park, MIDC Kalwa Industrial Estate Thane Belapur Road Airoli, Navi Mumbai, 400 708
Mexico
United States
Regional office
Mexico City
Lago Alberto 375 Anáhuac I sección Del. Miguel Hidalgo Ciudad de México, 11320
Earlier presence
Atlanta, United States
Johannesburg, South Africa
Louisville, United States
Laoag, Philippines
Legazpi, Philippines
Tysons, United States
Jobs
≈ $19k – $49k per year (Estimated) • Remote (India) • Full-Time • 3+ years exp • Chennai
Python
SQL
pySpark
Databases
Microsoft Fabric
AI/ML
Spark
Pandas
NumPy
DevOps
Azure
CI/CD
Git
Analytics
Power BI
ETL/ELT
Azure Data Factory
Dimensional Modeling
Management
Agile
Apply
≈ $18k – $46k per year (Estimated) • Remote (India) • Full-Time • 3+ years exp • Chennai
Power BI
Microsoft Excel
Apply
≈ $33k – $78k per year (Estimated) • Remote (India) • Full-Time • 8+ years exp • Hyderabad
Azure
Management
Agile
Apply
Apply
≈ $25k – $64k per year (Estimated) • Hybrid • Full-Time • 5+ years exp • Bachelor's Degree • Bucharest
JavaScript
TypeScript
Angular
React.js
DevOps
Kubernetes
Management
Agile
QA
Playwright
Apply
≈ $101k – $215k per year (Estimated) • In office • Full-Time • 20+ years exp • Troy
GCP
AWS
AIOps
Apply
≈ $29k – $73k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Chennai
Python
SQL
LangGraph
LangChain
Model Context Protocol
Prompt Engineering
AI Agents
Transformers
RAG
Google ADK
DevOps
GCP
Azure
CI/CD
AWS
Docker
Kubernetes
Apply
≈ $58k – $137k per year (Estimated) • In office • Full-Time • 10+ years exp • Dubai
Agile
Scrum
Apply
≈ $19k – $51k per year (Estimated) • Hybrid • Full-Time • 12+ years exp • Bachelor's Degree • Hyderabad
ABAP
Agile
Apply
≈ $33k – $91k per year (Estimated) • Hybrid • Full-Time • Bachelor's Degree • Bucharest
Python
JavaScript
TypeScript
AI Agents
Frontend
Angular
Management
Agile
BPMN
Apply
≈ $28k – $60k per year (Estimated) • In office • Full-Time • 1+ year exp • Master's Degree • Bengaluru
Python
Windows
Apply
≈ $36k – $94k per year (Estimated) • Hybrid • Full-Time • 2+ years exp • Bachelor's Degree • Bogotá
JavaScript
SQL
SLI/SLO/SLA
Linux
Windows
Apply