Sutherland
sutherlandglobal.com
IT services
Actively hiring
Call Center Services
Business Process Outsourcing (BPO)
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Overview
News
Technologies
Salaries
Products
People
Growth
Offices
Jobs
Financials
How Sutherland hires
Truth index
B 80/100
Median time to fill
21 days
Ghost roles
0%
Stale roles
100%
Reposted roles
0%
Sutherland scores B on the Alion truth index (A is best, E worst), measured over 43 open roles re-checked against its own hiring board: 0% look like ghost listings, 100% have gone stale and 0% are the same role posted again. Its roles close in a median of 21 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Overview
Sutherland is an American business process and digital transformation company founded in 1986 that runs customer operations, back-office processing and analytics for large organisations. It works across healthcare, banking, insurance, telecommunications, retail and technology clients, combining offshore and nearshore delivery centres with automation and artificial intelligence intended to reduce the headcount those processes require. Headquartered in Pittsford, New York and privately held, it employs tens of thousands of people across more than a dozen countries and competes with the large Indian and Filipino outsourcing providers.
News
How to Think Like a World-Class Marketer Rory Sutherland
Ogilvy Vice Chairman Rory Sutherlandrevealstheformulafor persuasion, whypeople make decisions and how you can use psychology to youradvantage.
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I'm joining AoPS to bring kids to the frontiers of science and technology
How do you bring kids to the frontiers? By making millions of kids fall in love with math.
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Remembering Donald Sutherland: A Career In Photos
Donald Sutherland's credits include career-defining performances in the movies MASH, Klute, Ordinary People, The Hunger Games and more
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Report
Donald Sutherland, veteran actor known for roles in 'MASH,' 'Klute' and 'The Hunger Games,' dead at 88
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Donald Sutherland, known for 'MASH' and 'The Hunger Games,' dead at 88
Donald Sutherland, the prolific film and television actor whose long career stretched from
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Donald Sutherland dies aged 88
The star of films including The Hunger Games and Animal House has died after a long illness.
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Donald Sutherland Dies: Revered Actor In 'Klute', 'Ordinary People', 'MASH', 'Hunger Games' & Scores Of Others Was 88
Donald Sutherland, the revered actor who starred in scores of films and TV shows, died June 20 in Miami after a long illness. He was 88.
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Tech stack
Technologies named in job postings at Sutherland over the last 12 months, by layer, with the share of postings for each.
Technologies in use
230
Postings analysed
140
Stack modernity
82/100AI adopter
Languages
SQL28%
Python24%
JavaScript14%
PowerShell9%
Frameworks & libraries
React.js4%
Playwright4%
LangChain3%
LangGraph3%
Databases
PostgreSQL7%
Oracle6%
MySQL6%
BigQuery3%
Cloud & platforms
AWS31%
Azure29%
GCP20%
Windows18%
AI & ML
LLM4%
ChatGPT1%
Claude1%
GPT-41%
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Full Sutherland tech stack
230 technologies · by team · pay by technology · changes · similar stacks
Salary insights
Compensation ranges based on this company's open jobs
Median
$5.4k
Typical range
$4.6k – $38k
Open positions
14
12
Jobs
Junior
83.3%
Principal
16.7%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Junior | 10 | $5.1k | $4.6k – $38k |
| Principal | 2 | $9.4k | $5.1k – $14k |
Highest paying role
Customer Care Representative- Spanish/English (Temporary)
$38k
Normalized to USD per year
All salaries at Sutherland
By role, level and city, against the market · 14 jobs with pay
Products
Analytics
Reporting and decision analytics built on the operational data the firm handles for clients. It gives clients visibility into processes they have outsourced and no longer observe directly, which is often the condition on which they agreed to outsource at all.
sutherlandglobal.com
Intelligent Automation
Robotic process automation and artificial intelligence applied to the processes the firm already runs. Automating work it is paid by the seat to perform is commercially awkward, and repricing those contracts to outcomes is the central strategic question in the industry.
sutherlandglobal.com
Digital Engineering
Application development, cloud and integration work sold alongside the operations business. It is how the firm tries to move up from executing a process into building the systems that define it, which is where the pricing power sits.
sutherlandglobal.com
Business Process Services
Back-office processing for claims, billing, collections and document handling. These processes are rule-heavy and high-volume, which is exactly what makes them both easy to outsource and, increasingly, straightforward to automate away.
sutherlandglobal.com
Customer Experience Operations
Outsourced contact centre and customer support delivered from global delivery centres. It remains the largest part of the business, and it is also the part most directly exposed to clients replacing agents with automated handling.
sutherlandglobal.com
Growth
Hiring Momentum
69/100
Growing
Open positions
182
78 opened / 71 closed in 30 days
Median time-to-fill
19 days
faster than 53% of the market
ATS activity
Every ~3 hours
Today
Hiring Dynamics
0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Customer Success
36% ▲
Analytics
8% ▲
Support
7%
Management
7%
Finance
4%
HR
4% ▲
Actively hiring for Customer Success (+60 in 30 days)
Activity Timeline
New location: Halifax
Sep 2026
New location: Phoenix
Sep 2026
New location: San Antonio
Sep 2026
New location: Memphis
Sep 2026
Added Erlang to stack
Sep 2026
Added pySpark to stack
Sep 2026
Added Dimensional Modeling to stack
Sep 2026
Added Zscaler to stack
Sep 2026
Added Smartsheet to stack
Sep 2026
Added AIOps to stack
Sep 2026
New location: Bucharest
Sep 2026
New location: Jamaica
Sep 2026
Offices
Where the company hires and what each office is for
Cities
53
Hiring now
32
Countries
15
Busiest office
Cairo
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Headquarters
Builds here
Office with open vacancies
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Pittsford
United States
HQ
Corporate Offices
Cairo
Egypt
Sales office
35 open roles 38 posted in 90 days 50-200 est. staff $6k Avg Salary
hires for Customer Success, Support
Bogotá
Colombia
Support & operations
25 open roles 37 posted in 90 days 36% engineering 8% remote 10-50 est. staff
hires for Support, Customer Success, Analytics
Alexandria
Egypt
Sales office
21 open roles 21 posted in 90 days 10% engineering 10-50 est. staff
hires for Customer Success, Analytics
Hyderabad
India
Engineering / R&D
Hyderabad – DivyaSree TechRidge
17 open roles 27 posted in 90 days 71% engineering 41% remote 10-50 est. staff
hires for DevOps, Security, Backend
DivyaSree TechRidge, Block P2, (North Wing) 8th Floor, Manikonda, Hyderabad 500089
Sofia
Bulgaria
Sales office
14 open roles 31 posted in 90 days 7% engineering 64% remote 10-50 est. staff $27k Avg Salary
hires for Customer Success, Networking, Finance
Taguig
Philippines
Support & operations
9 open roles 11 posted in 90 days 44% engineering 10-50 est. staff
hires for Analytics, Operations, Security
Chennai
India
Engineering / R&D
Chennai – Gateway
7 open roles 18 posted in 90 days 86% engineering 29% remote 10-50 est. staff
hires for QA, Analytics, AI/ML
Gateway Office Parks A6, 6th Floor, A1 5th, 6th & 7th , B2 block 1. 16, GST Road, Perungalathur, Chennai – 600 063, Tamil Nadu India
Mandaluyong
Philippines
Sales office
5 open roles 1-10 est. staff
hires for Customer Success, Support, Industrial Engineering
Barranquilla
Colombia
Sales office
5 open roles 2 posted in 90 days 20% engineering 1-10 est. staff
hires for Customer Success, Support, Analytics
New Cairo
Egypt
Sales office
4 open roles 12 posted in 90 days 10-50 est. staff $7k Avg Salary
hires for Customer Success
Pristina
Kosovo
Sales office
4 open roles 6 posted in 90 days 1-10 est. staff
hires for Customer Success, Management, Marketing
Mabalacat
Philippines
Corporate office
4 open roles 5 posted in 90 days 1-10 est. staff
hires for Management, HR, Industrial Engineering
Manchester
United States
Sales office
4 open roles 5 posted in 90 days 1-10 est. staff
hires for Customer Success, Finance, Legal
Kingston
Jamaica
Sales office
Kingston – South Camp Road
3 open roles 15 posted in 90 days 10-50 est. staff
hires for Customer Success, Operations
RHR Business Complex, 76 Reds Hills Road, Kingston 19
Varna
Bulgaria
Sales office
3 open roles 5 posted in 90 days 1-10 est. staff $20k Avg Salary
hires for Customer Success, Industrial Engineering
Rochester
United States
Regional office
Rochester – Sullys Trail
3 open roles 4 posted in 90 days 67% remote 1-10 est. staff
hires for Support, Management, Sales
175 Sully's Trail STE 301 Pittsford, NY 14534
San Fernando
Philippines
2 open roles 3 posted in 90 days 1-10 est. staff
hires for HR, Marketing
Tarlac City
Philippines
2 open roles 2 posted in 90 days 50% engineering 1-10 est. staff
hires for Analytics, HR
Bucharest
Romania
2 open roles 2 posted in 90 days 50% engineering 1-10 est. staff
hires for QA, Solutions
Bengaluru
India
Regional office
Bangalore – RMZ Galleria
1 open roles 5 posted in 90 days 100% engineering 1-10 est. staff
hires for DevOps
Building No. 898 755, 14th Floor RMZ Galleria Office, BB Road, Yelahanka Bangalore – 560064
Houston
United States
1 open roles 4 posted in 90 days 1-10 est. staff
hires for Customer Success
Windsor
Canada
Regional office
Windsor – Market Square
1 open roles 3 posted in 90 days 100% engineering 100% remote 1-10 est. staff
hires for Analytics
110-2109 Ottawa St. (Market Square) Windsor ON N8Y 1R8
Mumbai
India
Regional office
Mumbai – Mind Space
1 open roles 3 posted in 90 days 1-10 est. staff
hires for Management
Unit No:701, 6th Office Level Building No.9, Mindspace Serene Properties Pvt. Ltd., SEZ Thane Belapur Road Airoli, Navi Mumbai 400 708
Mexico City
Mexico
Regional office
1 open roles 1 posted in 90 days 100% remote 1-10 est. staff
hires for Industrial Engineering
Kuala Lumpur
Malaysia
Regional office
Kuala Lumpur
1 open roles 2 posted in 90 days 1-10 est. staff
hires for Customer Success
Level 1 & 11, Menara TH Block 3, Tower 6, Avenue 5 The Horizon, 8, Jalan Kerinchi, Bangsar South 59200
Dallas
United States
Regional office
Texas – Dallas
1 open roles 2 posted in 90 days 1-10 est. staff $38k Avg Salary
hires for Customer Success
4700 Dexter Dr., Ste 100, Plano, Dallas, TX 75093
Miami
United States
1 open roles 1 posted in 90 days 100% engineering 1-10 est. staff
hires for Enterprise Apps
Troy
United States
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Solutions
London
United Kingdom
Regional office
1 open roles 1-10 est. staff
hires for Marketing
Dubai
United Arab Emirates
Regional office
1 open roles 1 posted in 90 days 100% engineering 1-10 est. staff
hires for Analytics
Davao City
Philippines
1 open roles 1 posted in 90 days 1-10 est. staff
hires for Operations
Chesapeake
United States
Regional office
Chesapeake – Liberty IV
1 posted in 90 days 1-10 est. staff
1545 Crossways Blvd. Office 201,211,212,213,216, 221,237,238, Chesapeake, VA, 23320
Clifton
United States
Regional office
Clifton – Brighton Rd
1 posted in 90 days 1-10 est. staff
2 Brighton Road Suite 300 Clifton, NJ 07012
San Francisco
United States
Regional office
San Francisco – Magna Building
101 Mission Street, 17th Floor, San Francisco, CA 94105
Monterrey
Mexico
Regional office
Monterrey
Av. Prolongación Dr. Cantú 2777 Col. Los Doctores Monterrey Nuevo Leo México, 64710
Bhopal
India
Regional office
Bhopal – IT Building
IT Building. 1st Floor Plot NO C-4 ,Badwai, Airport Road Gandhi Nagar, Bhopal, Madhya Pradesh 462033 (Landmark – Adjacent to RGPV University)
Springfield
United States
Regional office
Springfield – MacArthur Blvd
2144 MacArthur Blvd Suite 2-B, Springfield, IL 62703
Tulsa
United States
Regional office
Tulsa – Corporate Woods
4500 S 129th E Ave Suite 125 Tulsa, OK 74134
Kochi
India
Regional office
Cochin – Technopolis
Kinfra HI-Tech Park Survey No. 321 Kalamassery Cochin, 683503
Tempe
United States
Regional office
Arizona – Tempe
1658 S. Priest Drive, Tempe, Arizona 85281
Torrance
United States
Regional office
Torrance – S Western Ave
21081 S. Western Avenue, Suite 240 Torrance, CA 90501
Santa Clara
United States
Regional office
California – Santa Clara
3350 Scott Blvd Bldg 19, Santa Clara, California 95054
Mandeville
Jamaica
Regional office
Mandeville
18C –18 D Ward Avenue Mandeville, Jamaica
Carmona
Philippines
Regional office
Carmona
Lot 562 B3 Governor's Drive Poblacion, Carmona Cavite, 4116
Park
United States
Engineering / R&D
Coimbatore – Indialand Tech Park
Portmore Infomatics Park, 7 East Tradeway, Building C
North Brunswick
United States
Regional office
New Jersey – North Brunswick
2050 Route 27, Suite 203-204, North Brunswick, NJ 08902
Clark
United States
Regional office
Clark – Aeropark
2nd Floor Two West Aeropark & 4th Floor Three West Aeropark, Clark Freeport Zone Pampanga, 2023
Centennial
United States
Regional office
Bangalore – Brookefield
Unit No 201, 2nd Floor Campus D, Centennial, Business Park Kundanahalli Main Road, EPIP Area, Bangalore – 560 066
Liberty
United States
Regional office
Mumbai – Liberty Tower
4th ,5th ,6th Floor, K-10,Liberty Tower Reliable Plaza IT Park, MIDC Kalwa Industrial Estate Thane Belapur Road Airoli, Navi Mumbai, 400 708
Mexico
United States
Regional office
Mexico City
Lago Alberto 375 Anáhuac I sección Del. Miguel Hidalgo Ciudad de México, 11320
Earlier presence
Pune, India
Atlanta, United States
Johannesburg, South Africa
Louisville, United States
Laoag, Philippines
Legazpi, Philippines
Tysons, United States
Halifax, Canada
Phoenix, United States
Troy, United States
Jobs
≈ $54k – $123k per year (Estimated) • Hybrid • Full-Time • 5+ years exp • Bachelor's Degree • Bogotá
Python
SQL
Snowflake
Google BigQuery
BigQuery
DevOps
GCP
Azure
AWS
Analytics
Tableau
Power BI
Looker
Apply
≈ $18k – $43k per year (Estimated) • Remote (India) • Full-Time • 8+ years exp • Hyderabad
Python
Bash
Terraform
GCP
Helm
Istio
CloudFormation
Datadog
Kustomize
Packer
GitLab CI
CI/CD
GitOps
ArgoCD
AWS
Kubernetes
Service Mesh
Amazon EKS
Google GKE
Amazon EC2
Progressive Delivery
FinOps
SLI/SLO/SLA
GitLab
Amazon S3
IAM
Linux
Cybersecurity
ISO 27001
SOC 2
HIPAA
Apply
≈ $17k – $38k per year (Estimated) • Hybrid • Full-Time • 5+ years exp • Hyderabad
Agile
Apply
≈ $11k – $26k per year (Estimated) • Remote (India) • Full-Time • 3+ years exp • Hyderabad
SQL
Windows
Cybersecurity
Active Directory
Apply
≈ $14k – $33k per year (Estimated) • Hybrid • Full-Time • 5+ years exp • Bachelor's Degree • Hyderabad
JavaScript
SQL
C#
.NET
DevOps
Rest API
Azure DevOps
Azure
Analytics
Power BI
Management
Power Automate
Power Apps
Apply
Apply
≈ $16k – $35k per year (Estimated) • In office • Full-Time • 6+ years exp • Hyderabad
PostgreSQL
Db2
Oracle
DevOps
Red Hat
etcd
Linux
Apply
≈ $18k – $45k per year (Estimated) • Remote (India) • Full-Time • 4+ years exp • Bachelor's Degree • Hyderabad
Python
JavaScript
TypeScript
Copilot
Model Context Protocol
DevOps
Azure DevOps
Datadog
Azure
CI/CD
Grafana
Apache HTTP Server
Analytics
Tableau
Power BI
ETL/ELT
Cognos
Management
Agile
QA
JMeter
Playwright
k6
Apply
≈ $51k – $108k per year (Estimated) • In office • Full-Time • 1+ year exp • Rochester
PowerShell
VMWare
DNS
DHCP
Cybersecurity
Active Directory
Management
ITIL
Apply
≈ $77k – $201k per year (Estimated) • Remote (Colombia) • Full-Time • 6+ years exp • Master's Degree • Bogotá
Python
SQL
PowerShell
MySQL
PostgreSQL
MS SQL
Amazon Aurora
DevOps
Terraform
AWS
Amazon CloudWatch
Management
ITIL
Apply
≈ $9.5k – $25k per year (Estimated) • In office • Full-Time • 3+ years exp • Bachelor's Degree • Chennai
JavaScript
SQL
Rest API
CI/CD
Cybersecurity
Burp Suite
QA
Selenium
JMeter
Cypress
Playwright
Postman
k6
Locust
Apply
≈ $12k – $31k per year (Estimated) • Remote (India) • Full-Time • 3+ years exp • Chennai
Python
SQL
pySpark
Databases
Microsoft Fabric
AI/ML
Spark
Pandas
NumPy
DevOps
Azure
CI/CD
Git
Analytics
Power BI
ETL/ELT
Azure Data Factory
Dimensional Modeling
Management
Agile
Apply