Raya CX

RAYA CX will hold a 98% stake in the planned unit, authorizing its CEO to take all required measures

Raya CX has once again been recognized by the International Association of Outsourcing Professionals (IAOP) as a Leader in the 2026 Global Outsourcing 100, marking the company's sixth consecutive year of inclusion on the prestigious list. The Global Outso

We are proud to announce that Raya CX has been officially certified as a Top Employer Egypt 2026 by the esteemed Top Employers Institute, marking our fourth consecutive year receiving this prestigious recognition. This achievement stands as a testament to

At Raya CX (RCX), trust is not a promise, it's a practice. We are proud to announce that RCX has successfully maintained PCI DSS (Payment Card Industry Data Security Standard) compliance for eight consecutive years, reaffirming our long-standing commitmen

At Raya Customer Experience (Raya CX), we believe that empowering women is not just an organizational value - it's a strategic investment in our people, culture, and future. Today, we are proud to announce that Raya CX has officially been awarded the Egyp

Raya Customer Experience (Raya CX), part of Raya Holding for Financial Investments, has expanded its global collaboration efforts by forming a new strategic partnership with RSVP (Media Response), a UK-based company specializing in customer engagement and

For the past decade, Raya CX has been the customer experience backbone for one of Kuwait's most prominent foodservice conglomerates, a major Kuwaiti company operating across globally recognized 5 top Fast Food Brands Over the years, this partnership has t

Customer expectations have changed dramatically in recent years. Whether reaching out through WhatsApp, voice, email, social media, or mobile apps, customers now expect one simple thing a consistent and seamless journey across every channel they use. Yet,

Customer expectations today are shaped by convenience, personalization, and anticipation. People no longer want brands to simply respond they expect them to understand their needs even before they express them. Whether someone is renewing a service, explo

Customer expectations are evolving rapidly, and users now expect service that is instant, natural, human-like, and available across the channels they use every day. Traditional contact centers struggle to deliver this level of responsiveness consistently