RixMind

What is Microsoft 365 E7? Microsoft 365 E7 - branded as the "Frontier Suite" - became generally available on 1 May 2026 at $99 per user per month. It bundles: Microsoft 365 E5 Microsoft Copilot Microsoft Entra Suite Agent 365 If you were to buy these comp

The decision to explore AI usually starts the same way. Someone returns from a conference, the board asks about strategy, or a competitor announces something significant. A tool gets evaluated. Teams experiment. A few months later: unclear results, unclea

On May 4-5, RixMind participated in GITEX Central Asia 2026 in Almaty, Kazakhstan - one of the region's leading technology and AI events. Together with our partner Freshworks, we presented modern IT Service Management (ITSM), ITIL-based best practices, an

On 1 May 2026, Microsoft made Microsoft 365 E7 and Agent 365 generally available. At the same time, the May 2026 Product Terms update introduced revised wording to the multiplexing definition, explicitly referencing automation. For organisations deploying

If you hold ITIL 4 Foundation, you don't need to retake it - ITIL 5 Foundation is a new certification, not an automatic upgrade. If you hold ITIL 4 Managing Professional, a transition module is expected to provide a streamlined upgrade path in 2026. Your

ITIL Version 5 launched in February 2026 with a fundamentally updated framework. It introduces a product-centric lifecycle model, a dedicated AI governance qualification, and 36% entirely new content. Your ITIL 4 certifications remain valid, but the frame

IT support teams are under growing pressure. Hybrid work, increasing system complexity, and rising user expectations make traditional, manual IT support models difficult to scale. Automation has helped reduce some of the load, but for many organizations,

SAP has officially confirmed that mainstream support for SAP ECC 6.0 and SAP Business Suite 7 will end on December 31, 2027, with optional extended maintenance available until the end of 2030. For organizations still running SAP ECC, this is no longer ano

Digital transformation was supposed to simplify IT. Instead, it introduced new layers of complexity, reduced visibility and financial leakage. Cloud, SaaS, AI, hybrid infrastructure, remote work, subscription licensing and fast-moving vendors have fundame

Let's be honest, how many times have you seen an organization buy a top software management tool, expecting it to magically solve their compliance risks and overspending, only to find themselves in the same mess a year later? It happens more often than we