San Antonio Water System

Favorable ratings benefit customers by facilitating improvement projects San Antonio Water System recently received renewed confirmation of its excellent credit ratings from Moody's Ratings, S&P Global, and Fitch Ratings. These ratings represent the highe

Expansion, upgrades take shape at Clouse Water Recycling Center At first glance it may just look like a huge hole in the ground. But this massive construction site on the far South Side signals the renewal of a vital service we all use every day. The SAWS

If approved by San Antonio City Council on or after October 8, 2026, the implementation of new water, wastewater and irrigation rates will apply to consumption on or about January 1, 2027. Customers will begin receiving bills that reflect the proposed new

Saving water now can add up to big savings throughout 2027! SAWS sewer charges are based on your average winter water use. So the less water you use from mid-November to mid-March, the lower your monthly sewer charge will be for the rest of 2027. The date

While in San Antonio to announce a new cybersecurity program for water utilities, Sean Cairncross, national cyber director, got an intimate look around SAWS' H2Oaks Center desal and ASR plant in southeast Bexar County. He was welcomed by SAWS President/CE

Now that fall is here, it's time to check your irrigation controller. Make sure the clock shows the correct time and day. If not, reset the controller to avoid a drought stage watering rule violation. With peak summer heat behind us, grass and plants need

Veteran utility executive brings nearly 30 years of customer service and operational leadership to SAWS San Antonio Water System has hired Monica Joyner as its new Vice President of Customer Experience. Joyner has nearly 30 years of customer service exper

Stage 3 surcharges affect less than 2% of residential customers After a brief reprieve, San Antonio Water System customers are again under Stage 3 watering rules. Under city ordinance, Stage 3 is triggered when the Edwards Aquifer 10-day rolling average f

Routine testing of raw, untreated groundwater from a SAWS water well at 6912 West Ave detected the presence of E. coli bacteria. Raw water is water drawn directly from a well before treatment and disinfection. The affected well was immediately taken offli

Proposal now heads to City Council for consideration in October San Antonio Water System's proposed "Water Forward" plan is moving ahead once again - in a slightly different form - following a unanimous vote by SAWS Trustees Aug. 4. The multi-billion-doll