SupportNinja
Business Process Outsourcing (BPO) · Call Center Services
3open roles
Scaling fasthiring pace, 92 of 100
28 daysmedian time a role stays open
Btruth index, 75 of 100
Overview
SupportNinja provides customer experience and back-office support services for tech companies and startups around the world.
How SupportNinja hires
Truth index
B 75/100
Median time to fill
28 days
Ghost roles
0%
Stale roles
100%
Reposted roles
0%
SupportNinja scores B on the Alion truth index (A is best, E worst), measured over 3 open roles re-checked against its own hiring board: 0% look like ghost listings, 100% have gone stale and 0% are the same role posted again. Its roles close in a median of 28 days. It measures how much of what this employer publishes turns into a real, finite search - not the employer as a workplace. How the index is computed
Jobs
Remote (likely Philippines) · Full-Time
Python
SQL
Snowflake
Frontend
GraphQL
DevOps
Datadog
QA
Playwright
Postman
Insomnia
Apply
≈ $9.5k – $22k per year (Estimated) · In office · Full-Time · 4+ years exp · Quezon City
JavaScript
DNS
Management
Jira
Apply
≈ $19k – $44k per year (Estimated) · In office · Full-Time · 2+ years exp · Bachelor's Degree · Quezon City
Prompt Engineering
Analytics
Microsoft Excel
Apply
Salary insights
Compensation ranges based on this company's open jobs
Median
$42k
Typical range
$42k
Open positions
1
1
Jobs
Staff
100%
| Level | Jobs | Median | Typical range |
|---|---|---|---|
| Staff | 1 | $42k | $42k |
Highest paying role
Team leader
$42k
Normalized to USD per year
Growth
Hiring Momentum
92/100
Scaling fast
Open positions
18
9 opened / 13 closed in 30 days
Median time-to-fill
27 days
faster than 49% of the market
ATS activity
Every ~7 hours
Today
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Support
26% ▲
Customer Success
16% ▲
Management
13% ▲
Finance
11% ▼
Sales
11%
Analytics
5% ▼
Actively hiring for Support (+6 in 30 days)
Activity Timeline
New location: Colombia
Nov 2026
Added Snowflake to stack
Nov 2026
Added Python to stack
Nov 2026
Added Postman to stack
Nov 2026
Added Playwright to stack
Nov 2026
Added Insomnia to stack
Nov 2026
Added GraphQL to stack
Nov 2026
Added Datadog to stack
Nov 2026
Added SQL to stack
Nov 2026
Added Intercom to stack
Nov 2026
Added Outlook to stack
Oct 2026
Added Windows to stack
Oct 2026
Tech stack
Technologies named in job postings at SupportNinja over the last 12 months, by layer, with the share of postings for each.
Technologies in use
14
Postings analysed
8
Stack modernity
73/100
Languages
SQL
JavaScript
Python
Frameworks & libraries
Playwright
Databases
Snowflake
Cloud & platforms
Windows
Datadog
Postman
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Full SupportNinja tech stack
14 technologies · by team · pay by technology · changes · similar stacks
Connections
List
Graph
Found in company registers, site code, DNS and hiring. Each connection shows how sure we are and the evidence, with its source and date.
Shared investors
BV Investment PartnersVia a fund
Click a company to open it. Dashed lines are likely connections. The second step of the network is part of the Pro plan.
Owner
Same company
Same group
Likely
News
SupportNinja Launches MomentumLabs to Transform CX From the Inside
AUSTIN, Texas, September 15, 2026--SupportNinja, a leading strategic outsourcing partner, today announced the launch of MomentumLabs, its embedded AI-powered CX transformation practice designed to help companies move beyond running day-to-day CX to contin
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Report
SupportNinja Launches MomentumLabs to Redesign CX Workflows
The new practice embeds AI, human oversight and workflow redesign inside client CX operations to move teams from reactive support to continuous improvement.
Read more
Report
Daily News
The Los Angeles Daily News is the local news source for Los Angeles and the San Fernando Valley region, providing breaking news, sports, business, entertainment, things to do, opinion, photos, videos and more from L.A.
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'Subscription fatigue' has hit meal kit companies hard
Indian meal brand The Cumin Club is following in the footsteps of Blue Apron and Daily Harvest by doing away with its subscription model.
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Where Tech Leaders Overcomplicate Decisions (And What Works Better)
Tech leaders can fall prey to overthinking. Industry experts reveal the decisions leaders often overcomplicate and how to simplify without losing impact.
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Report
Empathy Is The New Competitive Advantage
When service becomes automated, empathy becomes the differentiator.
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Report
Al Partner vs Building In-House: What Enterprises Should Choose
Explore the key differences between the Right Al Partner vs Building In-House. Know why businesses should outsource AI development.
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Show more news
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
1
Countries
1
Busiest office
Quezon City
Quezon City
Philippines
Support & operations
4 open roles 7 posted in 90 days 25% engineering 500-1000 est. staff
hires for Support, Analytics, Solutions