Tidio
tidio.com
Actively hiring
AI Agents
Customer Support & Help Desk Software
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Overview
Tidio is a Polish software company founded in 2013 in Szczecin that provides customer service tools for online businesses. Its platform combines live chat, chatbots and the Lyro artificial intelligence agent that resolves common questions automatically. The product is used by hundreds of thousands of small and mid-sized companies worldwide.
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Shared investors
Inovo Venture PartnersVia a fund
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Owner
Same company
Same group
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News
Tidio vs Intercom vs Wexio: Honest Comparison (2026)
Tidio, Intercom, and Wexio look identical on paper but suit completely different teams. Side-by-side with real prices and decision framework.
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Report
AI in E-Commerce in 2026 - The New Shopping Funnel Free Report
Download the free report on AI in e-commerce in 2026. Based on 70 sources: how AI is reshaping discovery, payments, customer service, and the entire shopping funnel.
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Report
21 Best AI Marketing Tools You Should Use in 2026 Comparison
Marketing has become harder to manage as teams juggle everything from content creation and caMarketing has become harder to manage as teams juggle everything from content creation and campaigns to analytics and customer communication. Tasks that used to t
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Report
10 Best Knowledge Base Software to Check Out In 2026
Keeping information organized sounds simple, but it quickly gets messy as teams grow and conversations pile up. Answers end up scattered across documents, chats, and people's heads, which makes it harder to stay consistent and respond quickly. That's wher
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Report
10 Best Agentic Customer Service Software for Automated Support
Adoption of agentic AI is gaining momentum as businesses look for more flexible ways to manage customer interactions. In fact, recent data shows that 63%1 of support teams are already using AI to improve their workflows, with adoption only continuing to r
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Report
Best Conversational AI Companies: 11 Platforms to Explore in 2026
Adoption of conversational AI is accelerating quickly. The global conversational AI market is projected to reach $41.39 billion by 20301, reflecting how more companies are investing in AI-driven communication tools. Companies use conversational AI to resp
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Tidio Research Finds AI Influences Half of Purchase Decisions but Receives Credit for Less Than 1% of Web Traffic
Chicago, Illinois--(Newsfile Corp. - March 27, 2026) - According to McKinsey, half of consumers now rely on AI as their primary or preferred source for product research. Contentsquare
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How to Scale Customer Support: 13 Practical Strategies
As your business grows, your support team feels it first. More customers bring more conversations. This also means more edge cases and more moments where speed and consistency matter. According to HubSpot, 90%1 of customers rate an immediate response as i
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Report
Chatbot ROI: How to Calculate It & What to Track for Most Profit
Chatbots are often pitched as an easy win: always-on support, fewer tickets for agents, faster replies for customers. But when it's time to prove the impact, the same question keeps coming up. Is the chatbot actually paying off? That's what chatbot ROI is
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Generative AI Agents: How They Work and When to Use Them
Generative AI agents are built to carry out tasks based on goals, not scripts. They use large language models to understand requests and decide on next steps. The best part? They can generate full responses without needing detailed instructions each time.
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Tech stack
Technologies named in job postings at Tidio over the last 12 months, by layer, with the share of postings for each.
Technologies in use
22
Postings analysed
10
Stack modernity
93/100AI adopter
Languages
Python20%
JavaScript10%
TypeScript10%
Frameworks & libraries
FastAPI10%
Flask10%
PyTorch10%
Cloud & platforms
Hugging Face10%
AI & ML
Claude40%
LLM20%
Gemini10%
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Full Tidio tech stack
22 technologies · by team · pay by technology · changes · similar stacks
Growth
Hiring Momentum
35/100
Slowing
Open positions
2
0 opened / 1 closed in 30 days
Median time-to-fill
37 days
faster than 35% of the market
ATS activity
Every ~4 hours
Today
Hiring Dynamics
0%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Finance
22% ▼
Customer Success
22% ▲
AI/ML
11% ▼
Leadership
11% ▼
Product
11% ▼
Management
11% ▼
Activity Timeline
Added Machine Learning to stack
Sep 2026
Added Microsoft Office to stack
Sep 2026
Added LinkedIn to stack
Sep 2026
Added HubSpot to stack
Sep 2026
Added Agile to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
3
Hiring now
1
Countries
2
Busiest office
Warsaw
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Headquarters
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Szczecin
Poland
HQ
Warsaw
Poland
Support & operations
2 open roles 8 posted in 90 days 100% remote 50-200 est. staff $41k Avg Salary
hires for Marketing, Customer Success
San Francisco
United States
Registered seat
Tidio LLC
1301 Sansome Street, 2nd floor, San Francisco,CA 94111 USA
Financials
Total raised
$25M
Latest round
Venture - Series Unknown
Funding rounds
1
Funding rounds
| Round | Announced | Amount | |
|---|---|---|---|
| Venture - Series Unknown | 2022 | $25M | Details |