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Overview
Headquartered in San Francisco, California, UserTesting is a SaaS-based human insight and customer experience (CX) platform. Founded in 2007 (and acquired by private equity firm Thoma Bravo in 2022), the company enables organizations to capture video-first qualitative feedback from real people as they interact with websites, mobile applications, prototypes, and physical products. Its platform combines target participant sourcing, unmoderated and moderated usability testing, digital task analytics, and AI-driven video transcript and sentiment summaries.
News
Crafted 2026 by UserTesting UX, Product, CX & Research Event
Register for Crafted 2026 by UserTesting to elevate your UX, product, CX and research craft through hands-on workshops and free mainstage talks
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UserTesting Brings Real Customer Feedback into Figma with AI-Powered Embedded Solution for Design Validation, Now Generally Available
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UserTesting Names Nikki Morello as Chief Transformation Officer to Lead Culture and Operational Transformation
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7 Gestalt Principles of Visual Perception Better UX Design
Learn the 7 Gestalt principles of visual perception and their impact on UX design for a more intuitive user experience.
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UserTesting AI enhances research with OpenAI
The new UserTesting AI features are intended to help customers scale up experience research efforts using generative AI.
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UserTesting unveils ML friction detection
UserTesting announced today the latest updates to its Human Insights Platform, which include a new feature called Friction Detection.
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UserTesting Launches New Behavioral Analytics Capability-Friction Detection, Powered by Machine Learning
SAN FRANCISCO--(BUSINESS WIRE)--UserTesting, a leader in experience research and insights, today announced product updates to the UserTesting Human Insight Platform. The new platform features, which include machine learning innovations, allow businesses .
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The UserTesting sale to private equity is bad news for unicorns
The lessons of UserTesting's sale to private equity are pretty simple and not great for yet-private unicorns.
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UserTesting Enhances Its Machine Learning-Powered Post-Test Analysis and Redesigns Its Platform Experience for Improved Team Collaboration
UserTesting, a leader in video-based human insight, today announced advanced Instant Insight features, powered by machine learning, to help companies expedite the analysis of human insights at the test-level and accelerate time to insights. Using data-aut
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Tech stack
Technologies named in job postings at UserTesting over the last 12 months, by layer, with the share of postings for each.
Technologies in use
31
Postings analysed
20
Stack modernity
90/100AI adopter
Languages
Python15%
JavaScript5%
Cloud & platforms
Okta15%
AWS15%
GCP15%
Anthropic15%
AI & ML
ChatGPT15%
Gemini15%
Claude5%
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Full UserTesting tech stack
31 technologies · by team · pay by technology · changes · similar stacks
Growth
Hiring Momentum
91/100
Scaling fast
Open positions
3
3 opened / 14 closed in 30 days
Median time-to-fill
34 days
faster than 37% of the market
Hiring Dynamics
+100%
Hiring Focus
The percentage next to each role is its share of the company's job openings over the last 90 days; the arrow shows the shift versus the previous period.
Sales
53% ▲
DevOps
16%
AI/ML
11% ▲
Marketing
11% ▼
Design
5% ▼
Finance
5% ▲
Activity Timeline
New location: Atlanta
Sep 2026
Added Windows to stack
Sep 2026
Added Rest API to stack
Sep 2026
Added Least Privilege to stack
Sep 2026
Added Claude to stack
Sep 2026
New location: Ontario
Sep 2026
New location: Columbia
Sep 2026
Added ITSM to stack
Sep 2026
Added Machine Learning to stack
Sep 2026
Added Kanban to stack
Sep 2026
Offices
Where the company hires and what each office is for
Cities
1
Hiring now
0
Countries
1
San Francisco
United States
HQ
Earlier presence
Atlanta, United States
London, United Kingdom
Singapore, Singapore
Financials
Total raised
$45.5M
Latest round
Venture - Series Unknown
Funding rounds
1
Funding rounds
| Round | Announced | Amount | |
|---|---|---|---|
| Venture - Series Unknown | 2015 | $45.5M | Details |
