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Overview
Gary Leff founded View from the Wing in 2002 and remains its editor and primary author. The publication is owned by Miles and Points Consulting LLC.
News
United Flight Attendants Built A Black Market Selling The Best Trips - Now They're Getting Fired
United is reportedly firing more flight attendants accused of trip brokering: senior crew grabbing desirable international pairings and transferring them to junior employees for cash, gifts, or other off-the-books benefits.
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Air Canada Captain Arrested For Flying 'Hundreds Of Flights' Without Required License
An Air Canada captain was arrested after allegedly flying hundreds of flights without the required captain-level license, though the airline says he held valid co-pilot credentials and recurrent training.
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Airlines Are Using AI To Manufacture Empathy Instead Of Solving Problems - One Passenger Was Sent The Prompt By Mistake
A Cathay Pacific passenger needed real help after a canceled flight, but the chat response exposed how airline customer service increasingly uses AI to manufacture empathy while failing to solve the real problem. The agent pasted the prompt instead of the
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Both Engines Died At 41,000 Feet - Canada's Metric Switch Left A Brand New Boeing 767 With Half The Fuel It Needed
Forty-three years ago, a brand new Boeing 767 cruising at 41,000 feet over Canada went quiet as both engines failed - not because of sabotage or mechanical collapse, but because a metric conversion mistake had sent it into the sky with only half the fuel
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Pilots Shut Off Both Engines Before China Eastern 737 Crash - China Cites
China Eastern Flight MU5735 did not simply fall out of the sky. NTSB recorder data shows pilots shut off both engines before the Boeing 737 plunged from cruise, killing all 132 people aboard - and four years later, China still refuses to release the crash
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