View from the Wing

United is reportedly firing more flight attendants accused of trip brokering: senior crew grabbing desirable international pairings and transferring them to junior employees for cash, gifts, or other off-the-books benefits.

An Air Canada captain was arrested after allegedly flying hundreds of flights without the required captain-level license, though the airline says he held valid co-pilot credentials and recurrent training.

A Cathay Pacific passenger needed real help after a canceled flight, but the chat response exposed how airline customer service increasingly uses AI to manufacture empathy while failing to solve the real problem. The agent pasted the prompt instead of the

Forty-three years ago, a brand new Boeing 767 cruising at 41,000 feet over Canada went quiet as both engines failed - not because of sabotage or mechanical collapse, but because a metric conversion mistake had sent it into the sky with only half the fuel

China Eastern Flight MU5735 did not simply fall out of the sky. NTSB recorder data shows pilots shut off both engines before the Boeing 737 plunged from cruise, killing all 132 people aboard - and four years later, China still refuses to release the crash

You can't bring this knife through security and bring it on an airplane - but you can be given this knife on an airplane. Make it make sense! This passenger is wrong to blame this on TSA, though, let alone take it out on the front line screener who isn't

A Spirit Airlines passenger carried a rotisserie chicken through TSA security in a clear pet backpack, claiming it was his "emotional support animal"-then proceeded to enjoy it onboard, leaving passengers amused, staff stunned, and TSA officially unfazed.

ICE is using a smartphone app called

Marriott has added in-app tipping, routing payments through a third-party processor-an escalation beyond the QR-code tip prompts that have spread through hotels since the pandemic. This isn't really about guest convenience; it's about shifting more of emp

Aviation insiders say an airworthiness directive may soon require software updates across the Airbus A320 fleet after investigators linked a JetBlue incident-where the aircraft entered a sudden uncommanded descent-to a faulty ELAC computer. Any grounding