xMatters

Incident response rarely fails because teams lack tools. More often, it fails because those tools are disconnected when pressure is highest. A monitoring system detects the issue. An ITSM platform holds the incident record. Engineers coordinate in chat. A

VIENNA, Va., June 03, 2026--Everbridge, the global leader in High Velocity Critical Event Management (CEM), today announced an expanded collaboration between Everbridge xMatters and ServiceNow, the AI control tower for business reinvention, to help organi

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AI is changing incident management, but not in the way most people think. For years, operations teams focused on getting better at detecting problems. Monitoring improved. Observability improved. AI is now helping teams correlate signals, reduce noise, an

Modern incident management is at an inflection point. Organizations face an overwhelming mix of digital disruptions: service outages, security incidents, infrastructure failures, all happening faster and with greater complexity than ever before. At the sa

Customer reviews cite a 30% reduction in average resolution time and recognize xMatters for ease of use, support, and business value VIENNA, Va. - March 24, 2026 - Everbridge, Inc., the global leader in High Velocity Critical Event Management (CEM) and na

Customer reviews cite a 30% reduction in average resolution time and recognize xMatters for ease of use, support, and business…

When an incident hits, the gap between awareness and action can make all the difference. Responders know the pain: endless tool-switching, chasing updates, and fragmented data. It's not a lack of capability that slows response; it's the lack of context an

This is the fourth post in our series on the future of incident management, which builds upon The Future of Incident Management: Your Blueprint for Operational Excellence, How Native Process Automation and Auto-Remediation Drive Operational Excellence, an

This is the third post in our series on the future of incident management, which builds upon The Future of Incident Management: Your Blueprint for Operational Excellence and How Native Process Automation and Auto-Remediation Drive Operational Excellence.