Zammad
zammad.com
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Overview
Zammad is a Berlin software company founded in 2016 that develops an open source helpdesk and ticketing system. Its product handles email, chat and telephone support with a permissive licence and a hosted option. The company serves organisations that want support software they can audit and self-host.
News
itaruby: 15 bugs found in Discourse, Rails, Zammad and ruby-lsp Ary Rabelo
A Ruby type checker in development, measured by the 14 submissions it has already made against production code.
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Zammad 7.0: AI for Support, Built for Data Control
Zammad brings AI to support without compromising data sovereignty. Choose your preferred model, keep workflows auditable, and stay compliant.
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Neues Ticketsystem für Bürgerservices muenchen.digital
Die Stadt München setzt seit Januar 2025 auf ein modernes Ticketsystem namens Zammad: Sobald Bürgerinnen ein Online-Formular für einen Service ausgefüllt und abgeschickt haben, wird im System automatisch ein Ticket erstellt und direkt an die zuständige St
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Helpdesk-Ticketing-Systeme im Vergleich
Längst haben professionelle Helpdesks die traditionelle Telefon-Hotline mit ihrer Zettelwirtschaft abgelöst. Wir sehen uns an, was die freien Lösungen Freescout, Zammad und Znuny bieten. 5. Januar 2024 linux-magazin.de
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Ruby Open Source: Zammad example
Explore Zammad: open-source Ruby ticketing system with cloud, custom styling, multiple databases, and service objects on Ruby 3.1.3, Rails 7
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Offices
Where the company hires and what each office is for
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