First seen by Alion on Sep 2, 2026.
Key Responsibilities
?Database Monitoring & Alerting
Monitor Oracle databases for availability, performance, and capacity using tools like Zabbix, OEM (Oracle Enterprise Manager), or similar
Respond to alerts and notifications related to database health and escalate issues to L2/L3 teams when required
Monitor tablespace usage, alert logs, and trace files on a daily basis
?Incident & Service Request Management
Handle first-level incidents and service requests related to Oracle databases
Log, track, and update tickets in the ITSM tool (e.g., ServiceNow, Remedy)
Ensure timely resolution or escalation of issues within defined SLA timelines
?Backup & Recovery
Monitor and verify daily RMAN backup jobs
Ensure backup success/failure reports are reviewed and escalated if required
Assist in basic recovery activities under L2/L3 guidance
?User & Access Management
Create, modify, and disable Oracle database user accounts as per approved requests
Manage user roles, privileges, and password resets
Ensure access provisioning follows the defined security policies
?Routine DBA Activities
Perform start/stop of database instances as per change requests
Apply standard patches under the guidance of L2/L3 DBAs
Assist in database refresh and cloning activities
Maintain and update database documentation and runbooks
?Performance & Space Management
Monitor and report on tablespace growth and disk space utilization
Raise alerts for space threshold breaches and coordinate resolution
Perform basic performance checks on long-running queries and sessions

