Service Technician

A. O. Smith • Energy & Utilities • Water Utilities • High School Diploma • 27 days ago
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Salary
≈ $50k – $97k per year (Estimated)
Location
In office (Tucson)
Seniority
Senior · 5+ years exp
Visa
H-1B filings in 12 months: 9 · green card filings: 2

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Sep 22, 2026.

Overview
Company
Impact
Profile match

A. O. Smith

A. O. Smith is a US manufacturer of residential and commercial water heaters, boilers and water treatment products, headquartered in Milwaukee, Wisconsin. Founded in 1874 and listed on the New York Stock Exchange, it employs roughly 12,000 people at operations in the United States, Canada, China, India, Mexico and Europe, with US plants and offices in Ashland City, Lebanon and Franklin, Tennessee, and Appleton, Wisconsin. It hires assemblers and production associates, maintenance and service technicians, mechanical engineers, data and analytics architects, accounting staff and regional sales managers.
aosmith.com • HQ: Milwaukee, United States • Home Appliances • HVAC & Refrigeration • 5000+ employees • Est. 1874
Tech stack of A. O. Smith

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

Regional field service responsibility which includes but not limited to; customer site visits, defusing tense situations, maintaining relationships, servicing equipment, repairing equipment, delivering salt, dealer support and customer service support

Responsibilities

Qualifications

  • High School Diploma
  • 5+ years of related work experience or training.
  • Proficiency with computers and programs, specifically Microsoft Office software, SalesForce, SAP.
  • Proficient customer service experience.
  • Possess a general understanding of local, state, and national codes / regulations.
  • Ability to work independently and as a team to meet deadlines and goals.
  • Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.

Additional Qualifications:

  • Associates degree in related, preferred
  • Field HVAC/Plumbing/Mechanical related experience preferred
  • Trade Certification, preferred
  • Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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