Professional Services Engineer

Abacus Technology • Managed Security • Managed IT Services (MSP) • 1 day ago
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Salary
≈ $55k – $99k per year (Estimated)
Location
In office (Frisco)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Oct 23, 2026.

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Abacus Technology

Abacus Technology is a New York-based managed IT and cybersecurity provider serving financial services firms, hedge funds, private equity firms and healthcare organisations. Operating since 2004, it combines IT operations, multi-cloud management, cybersecurity and incident response, and reports more than 1,200 clients, over 100,000 managed users and coverage in 25 countries, with a UK network engineering team serving clients in Europe. It hires service desk analysts, site services technicians, NOC analysts and engineers, systems, network and professional services engineers, software engineers, project managers and finance and client experience staff.
abacustechnology.com • HQ: New York, United States • Managed Security • Managed IT Services (MSP) • Est. 2004
Tech stack of Abacus Technology
Backed by FFL Partners

Description

We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.

Responsibilities (including, but not limited to the following):

  • Handling complex technical project tasks, project issues and initial troubleshooting for clients. 
  • A client facing role with occasional in person visits to client sites. 
  • Configuration and troubleshooting of servers and networks. 
  • Configuration and migration of Cloud Services.
  • Management of small and medium sized projects.
  • Provide technical advice on planning and scoping calls.
  • Help achieve department goals by hitting personal KPI targets.
  • Some international travel and on-call requirement.
  • Some evening shifts, Working from Home.
  • Documentation of internal processes and guides

Skills

  • Technical implementation and troubleshooting
  • History troubleshooting and/or installing IT infrastructure at a senior level
  • Configuration of Windows Servers 
  • Configuration & deployment of Microsoft products
  • Configuration of AI and DLP preferred
  • Networking - configure firewalls, managed switches, TCP/IP and protocols

Qualifications

  • Strong technical skills with public cloud technologies, Azure specifically
  • Minimum 2-3 years’ experience in a system engineering role
  • Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)
  • MSP experience preferred
  • Ability to travel onsite to our client office or regionally

The Benefits of Working for Abacus:

  • Part of a team of experienced technicians that challenge, support and mentor each other
  • Exposure to diverse array of technologies & opportunities to further technical education through online courses and certificate reimbursement
  • Competitive compensation & robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO
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