Janitorial Project Manager

The Janitorial Project Manager is responsible for overseeing operations at a designated site or group of sites within a specific market. This role focuses on delivering operational excellence by leading teams, managing day-to-day activities, and ensuring a high level of customer satisfaction. As a client-facing leader, the Janitorial Project Manager aligns operational programs with organizational standards to consistently deliver high-quality service outcomes.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management

• Oversee and maintain operational standards, performance metrics, and program execution across all assigned client fulfillment centers.
• Foster a customer-centric culture by implementing strategies that enhance communication, service quality, and client satisfaction.
• Ensure compliance with all processes, procedures, and documentation requirements.
• Build and maintain effective working relationships through clear, respectful, and professional communication.
• Provide accurate and timely updates to clients, employees, and leadership.
• Identify operational challenges and implement effective, data-driven solutions.
• Utilize analytics and sound judgment to guide decision-making.
• Recruit, develop, and mentor shift leads and management personnel.
• Promote a positive work environment and establish a strong culture of safety.
• Set clear expectations, ensure accountability, and support employee development through coaching and feedback.
• Take ownership of operational programs and proactively identify opportunities for improvement.
• Perform additional duties and support special projects as assigned.

• 2+ years of experience in distribution and/or fulfillment center operations (required).
• Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field, or equivalent experience.

Core Competencies

• Demonstrated ability to lead, influence, and achieve results through others
• Strong process improvement and continuous improvement capabilities
• Excellent analytical, problem-solving, and decision-making skills
• Strong interpersonal skills with empathy, patience, and professionalism
• Effective conflict resolution and negotiation abilities
• Superior organizational and time management skills with ability to manage multiple priorities
• Excellent verbal and written communication skills
• Ability to perform effectively in a fast-paced, high-demand environment
• Proficiency in Microsoft Office Suite and general computer applications
• Strong attention to detail and ability to work independently and collaboratively
• Professional demeanor when interacting with clients, employees, and external partners
• Talent development and team building

Work Environment & Physical Requirements

• Ability to work in a warehouse environment.
• Capability to perform physical tasks at client locations, including prolonged walking, lifting up to 40 lbs, operating pallet jacks, and assisting with cleaning activities as required.