Dispatcher

As a Dispatcher at Academy Bus, you will join a cross-functional team, keeping the lines of communication open between its employees and customers. This role provides an opportunity for growth within the largest privately owned and operated transportation company in the U.S. This role is located at our Boston, MA location.

Pay rate of $20.00-$22.00 per hour.

Must be available to work a flexible schedule including nights, weekends and holidays as needed.

Requirements:

• At least 1 year of scheduling or operations experience in bus or motor coach industry
• Must be available to work evenings and weekends
• Computer proficiency, including experience with MS Outlook and Excel

Responsibilities:

• Review schedules and requests
• Monitor service performance
• Coordinate with terminal leadership, customer service, and other teams to ensure safe and effective operations

Desired Qualities:

• Ability to manage in a fast paced, high change work environment
• Solid internal and external customer service skills
• Organized, analytical and drive for results
• Instinct for process improvement
• Ability to work independently and as part of a team

Health Insurance and Benefits Offered Include:

• Medical, Dental, Vision, Prescription, and Life insurance
• Supplemental coverages
• 401K plan
• Paid time off
• Paid holidays

Academy is an EEO.