Application Support Engineer
As an Application Support Engineer, you will spend your day investigating and resolving issues across various critical business systems. Your role involves closely monitoring system performance, collaborating with different teams to understand challenges, and ensuring smooth operation of software components. You will engage in problem-solving activities that require attention to detail and a proactive approach to maintain system reliability and efficiency.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex issues.
- Document findings and solutions clearly to support knowledge sharing within the team.
- Continuously improve support processes to enhance system stability and user satisfaction.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Salesforce Development.
- Strong understanding of Salesforce platform architecture and customization capabilities.
- Experience with Apex programming, Visualforce pages, and Lightning components.
- Familiarity with integration techniques and tools within the Salesforce ecosystem.
- Ability to analyze and optimize Salesforce workflows and automation processes.
- Knowledge of debugging and troubleshooting techniques specific to Salesforce environments.
Additional Information:
- The candidate should have minimum 2 years of experience in Salesforce Development.
- This position is based at our Manila office.
Minimum 2 year(s) of experience is required
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.