Business Analyst

Project Role : Business Analyst

Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information.

Must have skills : ServiceNow Strategic Portfolio Management (SPM)

Good to have skills : NA

Minimum 5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As a Business Analyst, a typical day involves thoroughly examining the organization s existing processes and systems to understand how they align with the overall business model and technology landscape. This role requires evaluating the current operational state, engaging with stakeholders to capture their needs, and envisioning an improved future state or business solution. The position demands extensive research, collection, and synthesis of relevant information to support informed decision-making and strategic planning. Collaboration across various departments is essential to ensure that the designed processes and systems effectively meet organizational goals and customer expectations.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.

- Responsible for team decisions.

- Engage with multiple teams and contribute on key decisions.

- Provide solutions to problems for their immediate team and across multiple teams.

- Facilitate communication between technical teams and business stakeholders to ensure alignment of objectives.

- Drive continuous improvement initiatives by identifying gaps and recommending enhancements to business processes.

- Support junior team members by providing guidance and sharing knowledge to foster professional growth.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in ServiceNow Strategic Portfolio Management (SPM).

- Strong analytical skills to evaluate complex business processes and identify areas for improvement.

- Experience in requirements gathering, documentation, and translating business needs into technical specifications.

- Ability to work collaboratively with cross-functional teams to drive project success.

- Excellent communication skills to effectively convey ideas and facilitate stakeholder engagement.

- Familiarity with process modeling and business analysis frameworks.

Additional Information:

- The candidate should have minimum 5 years of experience in ServiceNow Strategic Portfolio Management (SPM).

- This position is based at our Hyderabad office.

- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.