Commerce Strategy & Transformation Consulting (Non-Executive / Executive Level)
Join our team of Customer Sales & Service consultants who solve customer-facing challenges at clients spanning sales,serviceand marketing to accelerate business change.
Practice:I | Areas of Work: Commerce & Sales | Level: Consultant / Manager / Senior Manager | Location:Bonifacio Global City, Taguig, Metro Manila, Philippines
Explore an Exciting Career at Accenture
Are you passionate about shaping how commerce works in anAI-drivenworld? Do you enjoy turning emerging technology into real customer impact, from discovery todecision-makingand transactions? Have you been part of deployingAI-enabledsolutions-whether in commerce platforms, digital ecosystems, or customer experiences-and want to scale that impact across global clients?
If this excites you,you’llfind the right opportunity here.
The Practice - A Brief Sketch
Accenture Song accelerates growth and value for our clients through sustained customer relevance. We bring together strategy, creativity, technology, and data to design and deliver meaningful experiences at speedand atscale.
Within Song Commerce, we are buildingnext-generationcapabilities at the intersection of AI, digital commerce, andAI-drivendiscovery-including Agentic Commerce and Generative Engine Optimization (GEO). These capabilities are central to Accenture’s reinvention agenda, shaping how brands and products are discovered, recommended, and transacted inAI-firstenvironments.
As part of our Commerce - Agentic & GEO team, you will help clients adapt to a world where AI agents, conversational interfaces, and generative engines influence how customers discover, evaluate, and purchase products.
You will work across strategy, experience, content, platforms, and data to help organizations modernize their commerce ecosystems-ensuring products are both discoverable by AI engines and actionable by AI agents.
This role spans consulting, solution design, and execution, with expectations calibrated by level.
Key Responsibilities:
Agentic Commerce
Help define how products, pricing, inventory, and policies should be structured forAI-drivendiscovery andagent-assistedtransactions
Support or lead the design ofcommerce systems that can be understood and used by AI(e.g., structured data, APIs, product feeds)
Help prepare systems for AI agents to interact with, enabling real-time decisioning and actions such as product selection, pricing, or transaction support
Design and prototype agent journeys (e.g., conversational shopping, guided selling,post-purchaseservice) and define the guardrails, handoffs, and success metrics needed to scale them safely
Partner with engineering, data, and platform teams to operationalize agentic use cases
GEO (Generative Engine Optimization)
Improve how brands and products are discovered, understood, cited, and recommended byLLM-poweredexperiences (e.g., ChatGPT, Perplexity)
Support or lead GEO strategies covering:
Content and entity optimization
Structured data and technical alignment
Measurement of AI visibility and share of voice
Establish GEO baselines and testing approaches (e.g., prompt set design, answer quality scoring, citation tracking) to measure improvement over time and inform content and technical priorities
Collaborate with SEO, content, PR, and analytics teams to drive AI discoverability
Consulting & Delivery
Translate emerging AIcapabilities into practical commerce use cases and client roadmaps (e.g., AI-assisted product discovery, automated workflows, agent-enabled transactions)
Support end-to-end delivery from concept to implementation by coordinating across strategy,design,engineering, and data teams to define requirements, manage dependencies, and drive progress
Contribute toorleadclient workshops, working sessions, and executive readouts
Produce clear,insight-drivenclient deliverablesthat connect AI capabilities to measurable business outcomes
Support capability building and knowledge development within Song Commerce
Read about us.
Your Experience Counts!
Management Consultant
4+ years of experience in consulting, digital strategy, commerce, SEO, platforms, or adjacent roles
Hands-oninvolvement inat least one AI, agentic, orgenerative - enabledinitiative (e.g., automation, AI-assisted workflows, chatbot/LLM integration, or agentic use cases), either through direct implementation or as part of a delivery team
Strong analytical andproblem-solvingskills
Ability to support delivery workstreams, research, analysis, and documentation
Comfortable working infast-evolving, ambiguous problem spaces
ManagementConsulting Manager
10+ years of experience delivering digital commerce, platform, orAI-enabledtransformation
Proven ability tolead workstreams and manage consultants or analysts
Experience translating strategy into executable solutions and roadmaps, particularly in digital commerce or AI-enabled customer experiences
Strongclient-facingskills, including facilitation and stakeholder management
Ability to connect technology concepts (e.g., AI, APIs, automation) with real customer or business use cases
Exposure toAI-drivendiscovery, agentic systems, or advanced commerce ecosystemsisstrongly preferred
Management ConsultingSenior Manager
12+ years of experience in consulting, digital commerce, platform strategy, or technology transformation
Proventrack recordleading complex,multi-disciplinaryprograms
Ability to influence senior client stakeholders and shape strategic direction
Strong understanding of ecosystems, APIs, data architecture, andAI-drivenexperiences
Experience shaping or leading AI-enabled transformation initiatives, particularly in commerce, customer experience, or digital platforms
Experience building teams, scaling capabilities, and contributing to practice growth
What’sin it for you?
An opportunity to work ontransformative projects with key G2000 clients
Potential toCo-create with leaders in strategy, industry experts, enterprise function practitionersand,business intelligence professionals to shape and recommend innovative solutions thatleverageemerging technologies.
Ability to embedresponsible business into everything-from how you service your clients to how youoperateas a responsible professional.
Personalized training modules to developyourstrategy & consulting acumen to grow your skills, industryknowledgeand capabilities
Opportunity to thrive in aculture that is committed toaccelerateequality for all. Engage in boundaryless collaboration across the entire organization.
About Accenture:
Accenture is a leading global professional services company,providinga broad range of services and solutions in strategy, consulting, digital, technology, and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions-underpinned by the world’s largest delivery network-Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 569,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us atwww.accenture.com.
About Accenture Strategy & Consulting:
Accenture Strategy shapes our clients’ future, combining deep business insight with the understanding of how technology willimpactindustry and business models. Our focus on issues such as digital disruption, redefiningcompetitiveness,operatingand business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners,customersand communities. This is our unique differentiator. To bring this global perspective to our clients, Accenture Strategy's services include those provided by our Strategy & Consulting Global Network - a distributed management consulting organization that provides management consulting and strategyexpertiseacross the client lifecycle. Our S&C Global Network teams complement our in-countryteams todelivercutting-edgeexpertiseand measurable value to clients all around the world. For more information visithttps://www.accenture.com/in-en/careers
Accenture Global NetworkSong |Accenture in One Word
At the heart of everygreat changeis a great human. If you have ideas,ingenuityand a passion for making a difference,come and bea part of our team.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us atwww.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.