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Location
Remote/Hybrid (Midrand, South Africa)
Employment
Full-Time
Overview
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Accenture is a professional services company that began as the consulting arm of the accounting firm Arthur Andersen, separated as Andersen Consulting in 1989 and took its present name in 2001. It is one of the largest technology services organisations in the world, employing well over seven hundred thousand people and running strategy, consulting, technology, operations and industry work for most of the Fortune Global 500. Incorporated in Dublin and built on a delivery network concentrated in India and the Philippines, it has reoriented around cloud migration, cybersecurity and generative AI, which it now books as a distinct multi-billion dollar revenue line.

About Accenture

Accenture is a leading solutions and global professional services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 779,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most AI-enabled, client-focused, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com.

Job Description

Discover new opportunities to build knowledge and support collaborative efforts while engaging in problem solving discussions. This role will involve developing expertise in Operational Technology Incident Management Operations, fostering growth and contribution in a dynamic environment. We warmly invite you to join us and make a meaningful impact through your enthusiasm and dedication.

Key Responsibilities:

  • Enhance systems to align with evolving business requirements.
  • Maintain applications and infrastructures in accordance with service level agreements.
  • Define and review technical requirements focusing on integration, performance, quality, and scalability.
  • Collaborate with cloud operations teams to manage infrastructure capacity and monitor key performance indicators.
  • Contribute to continuous improvement initiatives to optimize operational effectiveness.

HERE'S WHAT YOU WILL NEED:

  • Intermediate proficiency in Operational Technology Incident Management Operations.
  • Intermediate proficiency in Operational Strategies.
  • It is advantageous to have prior experience in relevant related skills.
  • Assoc. Degree/College Diploma in relevant field of studies.

BONUS POINTS IF YOU HAVE:

  • Intermediate proficiency in Technology Service Design.
  • Beginner proficiency in Risk Assessment.
  • Intermediate proficiency in Process Improvement.
  • Advanced proficiency in Data Analysis.

Why join us? We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools Flexible work arrangements and a range of benefits including competitive rewards You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends You will also have opportunities to make a difference to the communities in which we work and live Next Steps If this sounds like the ideal role, career, and company for you, click below to apply. To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news .Accenture Middle East Africa : LinkedIn, Instagram, Facebook, Twitter, YouTube

Degree/College Diploma in relevant field of studies

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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