ServiceNow ITOM Consultant

Accenture · IT Consulting & Digital Transformation · Systems Integrators · 7 days ago

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Location

Remote (India)

First seen by Alion on Oct 22, 2026. Accenture scores A on the Alion truth index.

Overview

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Accenture

Accenture is a professional services company that began as the consulting arm of the accounting firm Arthur Andersen, separated as Andersen Consulting in 1989 and took its present name in 2001. It is one of the largest technology services organisations in the world, employing well over seven hundred thousand people and running strategy, consulting, technology, operations and industry work for most of the Fortune Global 500. Incorporated in Dublin and built on a delivery network concentrated in India and the Philippines, it has reoriented around cloud migration, cybersecurity and generative AI, which it now books as a distinct multi-billion dollar revenue line.

accenture.com · HQ: Dublin, Ireland · Business Process Outsourcing (BPO) · Systems Integrators · Management Consulting · IT Consulting & Digital Transformation · 5000+ employees · Est. 1989

Tech stack of Accenture

Backed by RLJ Equity Partners

Responsibilities:

Configure and support ServiceNow ITOM and Discovery solutions.
Configure and maintain MID Servers, credentials, Discovery schedules, and Discovery jobs.
Support CMDB administration, CI management, and Discovery troubleshooting.
Assist with CMDB data quality, reconciliation, and configuration management activities.
Participate in testing, deployments, production support, and platform enhancements.

Requirements:

Hands-on experience with ServiceNow Discovery and MID Server configuration.
Basic understanding of CMDB, Configuration Items (CIs), and CI relationships.
Familiarity with Identification and Reconciliation Engine (IRE) or CMDB management concepts.
Experience supporting implementations, testing, deployments, and production support.

Skills

CMDB, Discovery, IRE, ITOM, MID Server, ServiceNow

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