Veeva CRM Architect

We are:

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The Work:

The Veeva CRM Architect is responsible for designing and delivering scalable CRM solutions for pharmaceutical and life-sciences organizations. The architect works across Veeva CRM, Vault CRM, Salesforce platform capabilities, integrations, data architecture, security, and commercial processes.

The role involves translating business requirements from Sales, Marketing, Medical Affairs, and Commercial Operations into scalable technical architectures while maintaining data integrity, security, performance, and compliance.

Key Responsibilities

- Design end-to-end **Veeva CRM architecture** for commercial and medical business processes.

- Develop architecture for:

- Account and Contact Management

- Territory Management

- Call Planning and Call Reporting

- CLM / Approved Email

- Medical Inquiry

- Events Management

- Sample Management

- Consent and Compliance

- Define Salesforce/Veeva **data models, objects, relationships, and integrations**.

- Design integration architecture between Veeva CRM and systems such as:

- ERP

- MDM

- Data warehouses/lakes

- Marketing platforms

- Identity platforms

- Veeva Vault

- External healthcare-provider data sources

- Design REST/SOAP/API-based integrations and middleware solutions.

- Establish appropriate **security, sharing, access-control, and authentication** models.

- Review technical designs and provide architecture standards and governance.

- Lead solution design for complex Veeva CRM implementations and enhancements.

- Evaluate configuration versus customization and ensure maintainable solutions.

- Work with business analysts, developers, QA teams, integration teams, and business stakeholders.

- Troubleshoot architecture, performance, data, and integration issues.

- Support release management, deployment strategy,

This is a hybrid role and will require three days per week in the office. Hiring locations: Chesterbrook, PA or Orlando, FL.

Experience: 8-12+ years overall, with 5+ years in Veeva CRM/Salesforce

Domain: Life Sciences / Pharmaceutical / Biotechnology

Summary

The Veeva CRM Architect is responsible for designing and delivering scalable CRM solutions for pharmaceutical and life-sciences organizations. The architect works across **Veeva CRM, Vault CRM, Salesforce platform capabilities, integrations, data architecture, security, and commercial processes**.

The role involves translating business requirements from Sales, Marketing, Medical Affairs, and Commercial Operations into scalable technical architectures while maintaining data integrity, security, performance, and compliance.

What you need:

• Minimum of 5 years of experience with Veeva CRM/Salesforce in a Technical/Architect role including some experience in Life Sciences/Pharmaceutical/Biotechnology industry
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 12/07/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range

California $94,400 to $266,300

Colorado $94,400 to $230,000

Connecticut $94,400 to $230,000

District of Columbia $100,500 to $245,000

Illinois $87,400 to $230,000

Maine $80,400 to $196,000

Maryland $94,400 to $230,000

Massachusetts $94,400 to $245,000

Minnesota $94,400 to $230,000

New York $87,400 to $266,300

New Jersey $100,500 to $266,300

Ohio $87,400 to $213,000

Virginia $87,400 to $245,000

Washington $100,500 to $245,000

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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