Guest Service Associate - Front Office
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Salary
≈ $8.5k – $20k per year (Estimated)
Location
In office (Pune)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 21, 2026.
Overview
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Headquartered in Issy-les-Moulineaux, France, Accor is a global hospitality enterprise operating one of the largest networks of hotels, resorts, and vacation rentals in the world. The company manages, franchises, and owns a diverse portfolio of brands spanning luxury, premium, midscale, and economy segments - including Raffles, Fairmont, Sofitel, Pullman, Novotel, and Ibis - along with lifestyle venues and co-working spaces.
Provide effective support to the team to enable them to provide effective and efficient services.
Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure quality and appropriateness of customer service provided. To maintain Front Office log book and shift reports.
1. University graduate / Hotel Management/ Hotel School Diploma.
2. Fresher or 1 year experience in International Hotel Chain in Front desk operations.
3. Excellent communication skill, ability to interact and take initiative. Able to lead and motivate the team.
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