Technical Specialist

Role Overview :

Extensive hands-on experience (typically 4+ years) in enterprise VDI, Omnissa Horizon product suite, Omnissa workspaceone Access, Omnissa DEM, 3rd party IDM integration and supporting VMware/Microsoft technologies.

Key Responsibilities :

- Expertise in hybrid cloud architectures, including AWS, Azure, and on-premises solutions.

- Diagnostics & troubleshooting of Omnissa Horizon versions & understanding of ESXi, vSphere and cloud platforms.

- Log Analysis and basic scripting to automate daily operations.

- Deployment of Horizon infrastructure in large environments.

- Creating HLD, LLDs and solution documents.

- TCP/IP knowledge with good foundation on LAN Technologies such as network switching, routing, and DNS.

- Windows Server Administration and troubleshooting.

- Hyper converged infrastructure management.

Primary Skill Set :

- Overall 8+ years of experience in IT Infrastructure.

- 4+ years of proven experience with VMware Enterprise Products, EUC Horizon.

- Certification preferred: VMware VCAP/VCIX (Desktop & Mobility), AWS/Azure Architect, Omnissa Horizon.

Secondary Skill Set :

- Excellent verbal and written communication skills (100% fluency in English).

- Team player; ability to conduct technical sessions and mentor L1 team members.

- Ability to interface with Customers and Third party OEMs/HW vendors (raising calls with Microsoft, VMware, etc.).

- Expected to work US and UK shifts and be available for on-call rotational night shifts.

Education :

- Any Engineering / Diploma / BSC / MCA / MCM (with IT specialization).

Skills

VDI, VMware, Cloud, Hyper-V, TCP/IP, Troubleshooting, Scripting, Identity Management, Windows Server, ESXi, Cloud Infrastructure