Client Success Manager

About Acres

Acres is a leading land intelligence platform analyzing over 150M U.S. land parcels to power faster, smarter decisions for real estate, corporate, agriculture, and finance. Our mission: bring data-driven transparency to America’s largest asset. Learn more atAcres.com.

We are dedicated to the growth of our platform and the growth of our people. We're looking for high performers who go about their work with a sense of curiosity, responsibility, and a drive to make things better. We are a primarily onsite team located in beautiful downtown Fayetteville, Arkansas and this is an onsite position.

*Note: Acres seeks qualified candidates who are eligible to work in the United States. We are unable at this time to provide any sponsorship for work authorization.

Why Join Acres?

• World-class team: we take talent density seriously. We like working with incredibly smart, driven people who are passionate about our platform, our customers, and their own ability to make an impact on the outcomes of our business. This may be the best group of humans you've worked with.
• Velocity and Urgency: we work fast, which means you'll learn a lot, be exposed to many facets of the business, and the role you're being hired for is needed and impactful to the outcomes of our business. You won't be bored.
• Cutting Edge Product and Technology: Our platform is state-of-the-art and powerful. We're creating tools that make people smarter, reinventing how you discover, create, and share relevant data. You'll be proud of what you create.
• Compensation and Benefits: to support our hardworking team, in addition to competitive compensation plans, we also offer all full-time regular employees:
• • medical, vision, and dental insurance for employee, spouse, and dependents
  • 401k plan with 4% employer match
  • unlimited Paid Time Off
  • generous stock options
  • company-wide bonus

Acres is an equal opportunity employer and recognizes that diverse teams are the strongest teams. We encourage interested individuals of all backgrounds to apply.

About The Role

• [Business Division] is seeking a [position title] to [broad overview of the function of the role]. The [position title]will be responsible for [some indication of the significance of this function within the organization]. This section is a great opportunity to:
• • Describe the team within which the position sits and what the team offers to the business as a whole. Outline reporting structure if that is a key part of the role.
  • Share a sense of the opportunity within the role (make it sound promising and fun!)
  • Give a sense of the kind of person who will excel at this role.

Core Responsibilities

• This is where you articulate the key functions of the role. Keep it fairly short (3-5 bullets) and be concrete and specific about actual business activities
• Use consistent verb form (i.e. “leading, making, managing” OR “lead, manage, make”)
• As at any growing company, expect many other tasks and responsibilities to be assigned as well as growth opportunities to be seized

Key Competencies

• This is where you add in the required characteristics or experience for the role (i.e. “3+ years experience in being a groovy groovester” or “ability to prioritize and manage multiple ongoing projects”)
• Although Key Competencies are often softer skill sets, be as specific as you can to further inform readers about the position or the type of candidate you’re seeking. (i.e. "Outstanding communication skills in order to ___")
• Start with nouns, not adjectives (i.e. ability to rather than able to, familiarity with rather than familiar with, dedication rather than dedicated)
• Fayetteville, Arkansas based / Northwest Arkansas based (unless you’re willing to hire remote)
• Legal authorization to work in the United States is a precondition to employment at AcreTrader

Preferred Qualifications

• These are nice-to-haves but not absolute musts, things that will give a candidate a leg up. It’s a good place for preferred experience levels (5-7years experience in international espionage), education (Bachelors degree minimum), or certifications (SHRM, CPA, Certified Scrum Master, etc.)
• How to write degree types: Bachelor's degree, Masters degree, MBA, degree in [lower case field name]