General Manager - Perla

Action is seeking an experienced high-rise Luxury General Manager to lead our team at The Perla in Los Angeles, CA.

Compensation: up to $165k depending upon experience

Schedule: Monday -Friday business hours (8am-5pm); available for weekends, evening board meetings and special events per business needs.

Key Responsibilities

• Lead, mentor, and develop on-site staff to foster a collaborative, high-performing work environment.
• Ensure team adherence to company policies, procedures, and performance standards.
• Serve as the primary liaison between the Board of Directors, homeowners, and Action Property Management.
• Attend Board meetings, prepare detailed management reports, and present strategic recommendations.
• Oversee daily operations to maintain high standards of property quality, safety, and service.
• Develop and manage annual budgets, monitor financial performance, and ensure timely payment processing.
• Negotiate, oversee, and evaluate vendor contracts to ensure quality service and cost efficiency.
• Ensure compliance with all local, state, federal regulations, and company policies.
• Promote community engagement through events, communications, and homeowner outreach.
• Drive long-term strategic planning and identify opportunities for improvement and innovation.

Required Skills / Abilities:

• Minimum of 3 years of property management experience. HOA high rise experience is preferred.
• CMCA certification or the ability to obtain within first 6 months.
• Ability to attend evening Board meetings as needed.
• Exceptional leadership, communication, and problem-solving skills.
• Ability to build and maintain client and resident relationships.
• Proven ability to lead teams, manage multiple priorities, and drive results.
• Skilled at developing and executing plans to achieve community objectives.
• Effective presentation skills.
• Acts ethically and upholds Action Property Management’s values.
• Proficiency in property management software and Microsoft Office Suite.
• Strong knowledge of budgeting, audits, reserve studies, and financial reporting.

How You'll Make an Impact

• You will be the expert consultant to the Association and the Board of Directors on matters concerns:
• California Common Interest Development law and high rise requirements
• Davis Stirling Common Interest Development Action
• Civil Codes applicable to non-compliance issues

Education / Certifications:

• Minimum of a high school diploma or equivalent. Bachelor’s degree preferred.
• CMCA certification preferred or the ability to obtain within 6 months of employment.

Why You'll Love Working at Action

• Award-Winning Culture: Proud recipient of the 2025 Great Place to Work Certification.
• Highly Rated Employer: Check out our Glassdoor reviews -read our reviews here.
• Comprehensive Benefits: Competitive salary, health insurance, and 401(k) matching for qualifying team members.
• Work-Life Balance: Vacation, sick time, holiday pay, and your birthday holiday.
• Cutting Edge Technology: Access to industry-leading tools and resources that drive efficiency and success.
• Career Growth and Development: Join a company committed to supporting your professional growth and helping you achieve your goals.