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Salary
≈ $40k – $97k per year (Estimated)
Location
Hybrid (London, United Kingdom)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Sep 30, 2026. Activate Group scores B on the Alion truth index.

Overview
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Activate Group is a UK collision management company that handles motor claims and vehicle repair journeys for insurers, fleets and vehicle manufacturers, from first notice of loss and recovery to repair and parts supply. Founded in 2015, it runs contact centres in Halifax and Peterborough, repairs vehicles at its own Activate Accident Repair body shops and through a UK-wide partner network, and has more than 900 staff under brands such as Activate Parts, Avant and FleetScout. It hires MET and paint technicians, panel beaters, drivers and valets, workshop controllers and managers, claims handlers and customer service advisors, plus software developers and business development staff.

We're looking for a People Advisor (Southern England/ London Region) to be part of our success story!We're one of the UK's fastest-growing private companies: You'll get real opportunities to grow, alongside a team that's always looking for a better way to do things.

About the role:

You'll report to our Head of People and work closely with our People Partner and a fellow People Advisor covering our Northern sites.

  • Supporting, coaching and upskilling people managers across our national bodyshops (predominantly Southern England/ London region) to confidently handle a variety of people issues, including employee relations, using manager toolkits, constructive challenge and tailored training.
  • Managing a variety of employee relations cases through to completion, including absence management, disciplinaries, grievances, flexible working, performance and routine occupational health, keeping the HR system and key stakeholders updated throughout.
  • Advising on relevant policies and processes remotely and face to face, and feeding insight into policy and process reviews
  • Managing recruitment campaigns from advert through to appointment and onboarding, including sourcing, screening and supporting interviews and assessment centres.
  • Building relationships and a comprehensive understanding of Activate Group to provide clear, consistent support across all business areas.
  • Supporting the wider People Team with a variety of HR queries, including administrative support where required and acting as a point of escalation.
  • Advising People Managers on non-complex health and safety queries, escalating to the Head of Health, Safety & Environment where appropriate.
  • Acting as an ambassador for the Group Values, supporting projects that improve the team member experience and embedding our values at every stage of the team member journey.

This is a hybrid role: expect 2-3 site visits a week, mainly across our southern sites (with some ad-hoc national travel) with the rest of your time worked remotely.

Skills and experience:

  • Experience managing a high-volume employee relations caseload.
  • Experience managing recruitment campaigns.
  • Strong attention to detail with first-class written and verbal communication skills.
  • Good knowledge of UK employment law, relevant legislation and employee relations best practice.
  • Previous experience in a bodyshop environment is desirable but not essential.
  • CIPD Level 5 qualified or working towards (or equivalent experience).
  • Full UK Driving Licence

Alongside a competitive salary, enjoy:

  • 33 days holiday (including bank holidays).
  • Personal health cash plan - claim back the cost of things like dentist and optical check-ups.
  • Enhanced maternity, paternity, adoption and shared parental pay.
  • Life assurance: three times basic salary.
  • Free breakfasts and fruit.
  • Birthday surprise for everybody!

What you can expect from us:

At Activate Group, looking after team members is a major priority. Whether you're at our Halifax or Peterborough offices, one of our AAR sites, or working from home, we'll make sure you have all the support you need to succeed. From benefits that put your health and wellbeing first, to impressive rewards for our team member of the month and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A bit about us:

We're a growing business, working with some of the UK's largest fleets and insurance companies, supporting drivers who have been involved in a road incident at our contact centres in Halifax and Peterborough. We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair bodyshops, and through a UK-wide network of independent repair partners. Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers:

Purpose: Make someone's bad day better

Values:

  • Make it happen - Be accountable. Take the initiative, work fast, and do a great job.
  • Strive for better - Be bold. Challenge the norm - make small improvements often.
  • Win together - Be a team-player. Win together, learn together, respect each other.
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