Business Analyst - A26354

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is hiring for Business Analyst

You will work in Singapore Government Agencies

This is a fixed term contract role. The engagement is 1 year.

Internal Code: A26354

What will you do?

As a Digital Business Analyst, you will be central to driving BCA’s digital transformation by adopting a product-centric approach. Working closely with the Chief Information Officer and cross-functional teams-including project/product managers, solution architects, and technical/security consultants-you will deliver innovative digital solutions focused on user value and strategic outcomes. This role involves not only steering new digital initiatives but also providing business and operational support for existing systems. You will be a proactive, self-motivated team player with a strong grasp of modern digital technologies and a commitment to delivering secure, user-centric solutions that serve both agency goals and public needs.

• Embrace Product Thinking: Champion a product mindset to develop a deep understanding of user needs and the problems we are trying to solve. Go beyond requirements gathering to define and articulate the 'why' behind new features and initiatives.
• User-Centric Discovery: Partner with BCA’s business teams to elicit citizen, business, and agency needs through human-centric and visual methods.
• Modern Methodologies: Apply Product Management, Design Thinking, and Service Design methodologies to identify pain points, define product vision, and design future-state solutions.
• Strategic Technology Evaluation: Evaluate and recommend appropriate technologies that align with BCA’s digital direction (e.g., cloud adoption, legacy modernization, SG Tech Stack), with a focus on building scalable and sustainable products.
• Iterative Delivery: Collaborate within an Agile framework to define user stories, set acceptance criteria, and manage the product backlog to ensure a continuous flow of value.
• Product Lifecycle Management: Support the business and operational needs of existing systems, treating them as products with a lifecycle that includes iterative enhancements, issue resolution, and eventual decommissioning.
• Stakeholder Collaboration: Liaise with internal business stakeholders, other government agencies, and industry professionals to ensure product-market fit and alignment with the broader ecosystem.
• Vendor and Partner Management: Work closely with system vendors, interface partners, and helpdesk teams to identify, troubleshoot, and resolve systemrelated issues, ensuring they align with the product roadmap.
• Continuous Improvement: Proactively analyze product performance and user feedback to propose data-driven improvements and champion digital innovation.
• WOG Compliance: Ensure all solutions align with Whole-of-Government (WOG) policies, including digital governance, security, and compliance requirements.

Requirements

What are we looking for?

• A degree in Computer Science, Information Technology, Computer/Electronics
• Engineering, or a related field.
• Minimum 5 years of experience in a business analysis, product owner, or similar role within a product-centric environment.
• Proven track record in Agile, Scrum, or other modern product development methodologies.
• Demonstrated experience in applying product thinking and product ways of working to solve complex problems.
• Experience in supporting and managing existing enterprise systems, including liaising with vendors, helpdesks, and multi-agency stakeholders.
• Familiarity with Whole-of-Government (WOG) frameworks, security policies, and compliance standards.
• Working knowledge of AI tools and concepts is a strong advantage.
• Strong analytical, facilitation, and problem-solving skills, particularly in discovery and prototyping.
• Excellent stakeholder engagement and communication skills, with the ability to influence and pitch ideas effectively

Benefits

What do we offer in return?

Competitive Compensation: Market competitive salary and variable performance bonus aligned to your skills, impact, and contribution.

Benefits: Outpatient medical, specialist medical coverage and generous customisable flexi benefits, or flexi allowance; life and health insurance, thoughtful perks like special occasions “red packet” and CNY goodies, etc.

Employee Wellness: Support for your physical, mental, and overall well-being through year-round initiatives.

Growth & Development: Learning programmes, certification support, and a dedicated staff development budget. (We are a “SHRI 2025 Gold winner” in “Learning & Development; Coaching & Mentoring”)

Career Progression: Structured career pathways that enable you to grow along a technical/domain expert track or a leadership track.

Competency Framework: A structured and practical framework to support you to develop, perform, and succeed.

Flexible Work Arrangement: Staff may choose to work flexi-place, flexi-time, and flexi-load based on existing framework

Why you'll love working with us?

If you are looking for opportunities to collaborate with leading industry experts and be surrounded by highly motivated and talented peers, we welcome you to join us. We provide all employees with equal opportunities to grow and develop with us. We believe your success is our success.

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat.

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

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