Location
In office (Cholet)
Employment
Full-Time
Removed from the employer's board on Nov 5, 2026. First seen by Alion on Nov 3, 2026. Actual Group scores A on the Alion truth index.
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Actual Group is a French employment and HR services group headquartered in Laval that runs the Actual network of more than 600 temporary staffing and recruitment agencies. Led by Samuel Tual, it covers temporary work, permanent and executive recruitment, work-integration staffing, interim management, training and HR consulting, is the largest work-integration temp provider in France and operates in France, Spain, Portugal and Switzerland with about 3,825 staff. Its listings are mostly placements for client companies, such as heavy goods drivers, machine and line operators, plant drivers and catering staff, alongside branch sales and recruitment roles.
The ACTUAL agency in Cholet is recruiting an After-Sales Commercial Assistant (M/F) for one of its clients.
Supporting the sales department, your missions are as follows
- Receive, analyze, and qualify simple after-sales requests and accessory requests using a reference system
- Inform and advise customers on delivered products (incoming and outgoing calls, emails, or letters)
- Advise the customer on the after-sales request process (after-sales application, warranty limitations)
- Process spare parts orders
- Provide an adapted and standardized customer response using operating procedures
- Draft and follow up on paid quotes
- Trigger remanufacturing requests and issue customer credit notes within authorized limits
- Inform the customer about the progress of their file (delay reports, propose interim solutions)
- Detect and report recurring after-sales requests and/or propose solutions for continuous improvement
The full-time position is based in Cholet and requires knowledge of joinery
Do you have successful initial experience in a similar position and do you know the joinery sector?
Do you want to invest yourself long-term in a company?
Then don't wait any longer and apply online with an up-to-date CV!
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