Manager, Site Operations

At Adaptive, we’re Powering the Age of Immune Medicine.   Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated.

As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlightthrough collaboration with bright, curious colleagues working at the apex of innovation and application.

It’s time for your next chapter. Discover your story with Adaptive.

Position Overview

The Manager of Site Operations is responsible for managing day-to-day site operations activities and teams to ensure facilities, services, and employee experience needs are met. This role works directly with all departments, partnering with Adaptive leadership to improve workflows. Additionally, this position assists with annual budget development, translates functional strategy into operational execution, ensures safety and quality compliance, and supports business continuity and site performance. The role supports operations within regulated environments, including CAP/CLIA-accredited laboratories and GMP-controlled spaces.

Leaders at Adaptive demonstrate behaviors consistent with Adaptive’s Core Values and Leadership Principles. Critical functions of your role include helping establish individual team member goals, aligning those individual goals with broader team objectives, and ensuring those objectives drive the achievement of company goals. Providing thoughtful coaching and consistent feedback to your team members will drive performance excellence and accountability, as well as support your team members’ growth and development. Leaders at Adaptive create an environment of belonging, respect, and open and honest communication every day.

Expected working hours: 7:00am - 4:00pm PST

Key Responsibilities and Essential Functions

• Manage and prioritize daily site operations activities, ensuring consistent service delivery across offices, laboratories, and shared spaces.
• Lead site operations staff, providing direction, coaching, and performance feedback.
• Track team performance against defined KPIs and service-level expectations; maintain operational dashboards and systems of record.
• Oversee vendor performance and service delivery, escalating issues and ensuring contractual expectations are met.
• Manage vendor relationships & contracts as assigned.
• Manage landlord and tenant relationships related to day-to-day operations, services, and issue resolution. 
• Support safety, environmental, business continuity, and sustainability programs in alignment with corporate standards.
• Participate in strategic initiatives and site projects, supporting planning, execution, and change management.
• Manage assigned operational budgets and track expenditures against plan.
• Monitor and enforce compliance with company policies, procedures, and regulatory requirements.
• Ensure facility maintenance, inspections, qualifications, and repair records are appropriately documented and maintained within the Quality Management System (QMS)
• Manage continuous improvement initiatives to improve efficiency, quality, and service delivery.
• All other responsibilities as assigned.

Position Requirements

Required Qualifications

• Bachelor’s degree + 8 years of related experience, or Master’s degree + 6 years of experience
• Demonstrated willingness to be hands-on when needed to ensure success
• Demonstrated experience leading a team, including performance management and development
• Proficiency in Microsoft Office, SharePoint, and Visio or equivalent software
• Excellent organizational skills and the ability to balance competing priorities
• Excellent communication skills with the ability to collaborate cross-functionally

Preferred Qualifications

• Experience supporting CAP/CLIA-accredited clinical laboratory operations.
• Experience working in GMP-regulated manufacturing or biotechnology environments.
• Experience administering facility maintenance programs, CMMS systems, and Quality Management Systems.
• Experience managing physical security programs, badge access systems, and site security compliance requirements.
• Experience supporting landlord/tenant and subtenant relationships within a multi-site real estate portfolio.

Working Conditions

• This position requires on-site presence & occasional weekend or off hours work.
• Ability to work in multiple office locations in the same metro area
• Power & hand tools usage may also be required based upon business needs

Physical Requirements

• Ability to lift up to 45 pounds
• Ability to walk frequently and stand for extended durations
• Ability to support Seattle offices and Bothell office

Compensation

Salary Range: $101,600 - $152,400

Possible “other compensation” elements to include:

• equity grant
• bonus eligible

ALERT:Malicious groups posing as Adaptive employees have recently used fraudulent email aliases to extend employment offers, provide fake documents, and request sensitive personal and financial information. Legitimate Adaptive employment opportunities are initiated through our careers page and extended after multiple interviews with verified employees. Adaptive does not ask new hires to purchase anything out-of-pocket, including home office supplies and equipment. 

Interested in this position, but don’t meet all the requirements?  Adaptive is committed to building diverse, equitable, and inclusive teams across our organization.  Please consider applying even if your experience doesn’t match all the qualifications; you may be the exact candidate we’re searching for!

Adaptive is not currently sponsoring candidates requiring work authorization support for this position.

Adaptive’s posted compensation information includes a base salary (or hourly rate) range and summary of other available total compensation. The base salary range represents a minimum-to-maximum salary (or hourly rate) available to candidates upon extension of offer. Base salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate’s ability to meet minimum qualifications (skills/experience/education), a candidate’s ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. Listed base salary is exclusive of bonus, commission, equity, differential pay, benefits, and other incentives.

Adaptive's benefits at-a-glance.

Adaptive Biotechnologies is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer the “Know Your Rights: Workplace Discrimination is Illegal” Poster  for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected].

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners who have active agreements with Adaptive. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.