Shift Manager

General Job Information:

Job Purpose: Responsible for the strategic shift planning, compliance and adherence of the ADfusion/Client model in liaison with client management. This will include Inbound, Production, Outbound, Salvage and SHEQ Management

MINIMUM EXPERIENCE:

· 2-3 years of experience in a Logistics/Warehousing/Distribution

· Min 2 years of management experience

· Computer literate (MS Office) - Intermediate

MINIMUM QUALIFICATION:

· Matric / NQF level 4 qualification

· Diploma or Degree in Supply Chain/Logistics/Operations highly advantageous

PRIMARY RESPONSIBILITIES:

PROCESS

· Ensure that the strategic shift plan is executed

· Manage productivity as per set targets

· Minimize risk to Clients and staff

· Ensure adherence to policies and procedures as per ADfusion and Client model

· Maintain and Implement HR and IR policies

· Responsible for protecting the ADfusion model at all times

· Ensure Housekeeping standards are maintained

· Must be flexible and proactive in changing the strategic shift plan for the day

· Responsible for the site in the absence of the Operations Manager

· Ensure there is a clear communication line between ADfusion and Client Management

· Compile and provide relevant reports as required on a daily basis for shift handover and to ACMS Management

· Ensure that TES implementation of discipline is aligned to ACMS disciplinary guidelines and adhered to

· Manage outputs and productivity of assignees through supervisors

FINANCE

· Ensure that the staff compliment is balanced vs the workload to ensure shift is run cost effectively

· Submit End of shift report (Daily)

· Ensure registers for TES staff are signed and submitted daily

· Authorize overtime documents for TES staff

· Manage Salvage daily report

· Manage XMQIR report daily

RISK

· Ensure SHEQ appointments are done per shift

· Manage MHE from an I-Sight perspective

· Report on rack damages daily

· Ensure adherence to standard SOPs

PEOPLE MANAGEMENT

· Share shift strategy with the ADfusion management team. i.e. Inbound and Outbound

· Ensure that TES management is informed of the shift plan

· Ensure that Training Development of all staff is in place in all departments

· Ensure that order fill (Headcount) is above 96% for the shift

· Adhere to ADfusion policies and procedures

· Ensure SHEQ requirements per shift are met, i.e. First Aiders, Safety Reps, and Fire Fighters

· Ensure that uniform standards are maintained;

· Protect Client assets, MHE equipment, Normal equipment (Cages and Totes), and respect for the product

· Ensure agencies comply with Labour take on and exit processes, tracking of disciplinary actions, etc.

· Ensure KPIs are measured and managed e.g. shift fill rates, throughput, payroll queries, MHE, etc.

· Provide regular feedback to management and Client regarding shift performance metrics/targets

COMPETENCIES:

KNOWLEDGE, SKILLS & ATTRIBUTES

· Computer literate (MS Office) - Intermediate

· Interpersonal skills

· Good numerical and verbal reasoning

· Good oral and written communication skills

· Problem-solving ability

· Decision-making skills

· Organized, efficient, and task-driven

· Ability to multi-task

· Conflict management

· Client Focus

· Collaboration

· Creativity/Innovation

· Planning

· Proactive

· Resilience

· Stress Tolerance

· Team Player

OUR CORE VALUES