Client Success Supervisor- Worcester
First seen by Alion on Nov 5, 2026.
Shape What’s Next With Us.
At Adcorp, we believe your career should give you the opportunity to grow, contribute and make an impact.
We’re looking for a Client Success Supervisor to join Adcorp Blu to provide day to day operational service delivery in line with client Service Level Agreements and Pricing Schedules
Your Opportunity
To provide day to day operational service delivery in line with client Service Level Agreements and Pricing Schedules as well as Checking, verification and approval of pre-extract reports from Payroll ,Coordinate transportation for assignees and obtain approval from the client,Distribute payslips weekly/monthly to assigneesEnsure compliance with all regulatory and legislative requirements, SOP's and corporate governance.
Duties & Responsibilities
What you will be doing
- Checking, verification and approval of pre-extract reports from Payroll
- Coordinate transportation for assignees and obtain approval from the client
- Distribute payslips weekly/monthly to assignees
- Ensure compliance with all regulatory and legislative requirements, SOP's and corporate governance
- Ensure correct job requisition is received from the Client
- Ensure payroll department is presented with accurate payroll data processed within deadline
- Ensure that Assignees are briefed regarding transport arrangements, address, times etc.
- Ensure that protective equipment and related documentation is issued
- Ensure that shifts are fully staffed as per client requirements
- Establish a relationship with the Resource Centre
- Keep a record of payroll queries and provide reports to the Client
- Provide feedback to Resource Centre on candidates supplied
- Understand client requirements and ensure daily communication is maintained with the
- client in terms of operational service delivery requirements
- Establish and maintain relationships with key client management contacts
- Attend client meetings and conduct regular client visits
- Develop awareness of client future business needs, identify potential opportunities and communicate.
- Responsible for ensuring on-time and accurate invoice delivery to clients
- Continuously follow up and engage with clients and Credit Control to ensure that invoices are paid timeously and within payment terms
- Ensure that all client invoice queries are dealt with timeously in liaison with Credit Control and / or escalated as necessary.
- Monitor expenditure with regard to PPE, medicals etc. and ensure that costs do not exceed the parameters of the Pricing Schedule provisions.
What you need to bring
1-3 years HR generalist and administration, experience in payroll administraion , managing assigness
Qualification:
- Grade 12
Why Join Us?
Why Adcorp?
Grow.
Your career is yours to shape. Build your capability through continuous learning, exposure to diverse teams and opportunities to grow across our businesses.
Belong.
Be part of an inclusive workplace where different perspectives are valued and teamwork, respect and collaboration shape how we work.
Perform.
Work in a modern, technology-enabled environment designed to help our people perform at their best, supported by competitive reward, meaningful benefits and wellbeing initiatives.
Make an Impact.
Contribute to a purpose-driven organisation helping people and businesses navigate and shape the changing world of work.
Ready to Shape What’s Next?
Bring your experience. Bring your ideas. Bring what makes you different.
Grow. Belong. Perform. Make an impact. Shape what’s next with Adcorp.