I-Sight Administrator

General Job Information:

Job Purpose: The I-Sight Administrator is responsible for monitoring the I-Sight Control system for any bumps/accidents/lockouts, recording thereof and feedback given after each shift

MINIMUM EXPERIENCE:

• 0-6 months of experience in Logistics / Distribution
• Microsoft (MS Office)
• Possession of a valid driver’s license and own car advantageous

MINIMUM QUALIFICATION:

• Grade 12 or NQF4 equivalent qualification

PRIMARY RESPONSIBILITIES

ADMINISTRATION

• Monitor the I-Sight system for any incidents
• Record incidents as per SOP and provide feedback per shift
• Ensure all documents received are filed
• I-Sight training (how to retrieve info from I-sight loading info etc.)
• Ensure adherence to driver profiles
• Ensure loading of new operators is done according to experience (profiles)
• Enforce the profile setting
• Compile daily impact report at the end of each shift
• Collect disciplinary documents
• Load disciplinary info onto I-sight
• Report on license expiring dates three months prior
• Establish the need for driver training
• Report all Incidents (Medium and High) to I-Sight Supervisor

PEOPLE MANAGEMENT AND REPORTING

• Manage all MHE controllers to ensure they perform their duties in accordance with job description and requests from the management
• Monitor all reports online and submit call requests to MHEs for verification and confirmation;
• Attend to all shock reports sent via email from the I-sight system immediately
• Immediate shock notifications must be printed out and assigned to an MHE Controller to attend to the Shock Incident
• Verify that all documentation is in order and received, once the shock report has been completed and returned
• Upload scanned files according
• These documents are as follows -
• Signed Email Shock notification by MHE, Driver, and Supervisor
• Colour photo of Driver
• Detailed investigation report signed by MHE, Driver, and Supervisor
• Workshop report verifying incident and estimated repair cost
• Update spreadsheets set out by the manager to Monitor all Incidents and report any major incidents to the I-Sight Supervisor
• Conduct regular floor walks with MHE Controllers to ensure duties are performed
• Ensure there is ongoing communication with the Workshop with regards to machines in repairs and keep records
• Compare MHE’s daily reports to those received via the I-Sight System to make sure that Incidents reported online are confirmed, if there are any discrepancies, investigate at the end of each shift
• Complete any additional duties that are set out by the I-Sight Supervisor

CLIENT RELATIONSHIP MANAGEMENT

• Establish and build a relationship with client management
• Communicate and provide feedback regularly to clients and resolve client queries timeously

COMPETENCIES

KNOWLEDGE

• Computer literate (especially in Outlook)

ATTRIBUTES

• Strong numeric reasoning ability
• Excellent verbal and written communication skills
• Problem-solving
• Analytic Ability
• Strong admin skills
• Deadline-driven and willing to work overtime at deadlines
• Time management and ability to work under pressure
• Organized, efficient, and task-driven
• Ability to multi-task

SKILLS

• Microsoft Outlook (Excel, Word, PowerPoint) intermediate to advanced

OUR CORE VALUES