Specialist, Inventory Control/Claims

Purpose :

• To improve the inventory accuracy, support 3PL DC operations running smoothly and increase the customer service level
• Manage overall returns by working closely with internal teams/approvals and work with 3PL to execute returns and claims
• Verify monthly 3PL/transportation/ custom brokerage/ consumables invoices with internal data, trouble shoot for any discrepencies and process adjustments accordingly

Key Responsibilities:

• Work with 3PL DC team on cycle count plan and make sure the progress & result under control to meet the quarterly & yearly plan and the target.
• Make sure the physical goods are consistent with the system data (Daily Snapshot)
• Push related team to continually improve the stock accuracy.
• Daily take trouble-shooting and give great support to insure the operations running smoothly.
• Work with stakeholders and system lead to resolve snapshot discrepancies due to system issue with tickets and consistent follow ups.
• Prioritize to arrange the tasks reasonably when facing multi-tasks especially for special handling & additional support.
• Monitor the error/control daily report exactly.
• Report the cycle count result with reasonably analysis by weekly/monthly.
• Offer the recheck/audit data monthly for strategy execution.
• Give reasonably analysis for IB/OB daily operation’s mistakes and raise the suggestion to perfect & optimize the process.
• Take complete resobsibility for returns and claims (adicomp & ASIP).
• Work with internal teams on appropraite approvals and wotk with 3PL teams to execute returns and claims as per agreed timelines.
• Ensuring timely submission of Flash report with high level of accuracy and other reports assigned.
• Verify monthly 3PL invoices with internal data, trouble shoot for any discrepencies and process Pos accordingly

Qualifications:

• Functional: At least 3+ years of relevant working experience
• Industry: Preferably in Supply Chain / Logistics

Exposure/Knowledge:

• Master the warehouse management system (MA & LM system), especially the inventory operations.
• Well know the inbound & outbound processes.
• Be familiar with the quality control outline or method