Principal Business Operations and Programs Lead

The Opportunity

Adobe's Monetization Strategy & Growth team drives hundreds of millions in incremental ARR across the C&P portfolio. We're hiring a Principal BizOps & Programs Lead to serve as the Chief of Staff to the Senior Director of Monetization Growth. You'll be equal parts operator, strategist, and cross-functional connector - running the org, driving alignment across products and surfaces, and extending the organization’s impact into GTM, Product, Eng, and PMM teams.

What You'll Do

Org Operations & Planning

• Own the operating cadence: staff meetings, All Hands, QBRs, OKR cycles, and cross-functional planning rhythms
• Drive headcount planning, opex/T&E budgeting, and resource allocation with Finance and HR
• Lead people & culture initiatives across a globally distributed team
• Ensure priorities are aligned, decisions are communicated, and follow-through happens

Cross-Product Roadmap & Program Leadership

• Drive cross-team, cross-product, cross-surface roadmap alignment spanning all audiences (Creator, CPro, BizPro), and commerce experiences
• Coordinate cross-functional programs from scoping through execution across multiple squads and stakeholders
• Build and maintain frameworks for tracking initiative health, dependencies, and risks

GTM Extension & Executive Leverage

• Act as a trusted extension of the head of Monetization Growth to core members of GTM leadership - representing priorities and ensuring alignment with Consumer GTM, Regional Sales, and Marketing
• Synthesize complex information into crisp, exec-ready narratives for leadership consumption
• Represent the Monetization Growth POV in cross-org forums as needed

Strategic Initiatives & Cross-Functional Liaison

• Drive select high-priority special projects from scoping through execution and readout
• Serve as a key liaison on emerging enterprise-wide initiatives that require high degree of discretion - partnering with cross-functional teams to assess implications, communicate key considerations, and ensure the org is well-positioned
• Identify and champion opportunities to embed agentic AI workflows into team operations - modeling AI-forward ways of working and driving adoption that accelerates how the org plans, synthesizes, and executes across functions

What You Bring

• 10+ years of experience in business operations, strategy, program management, or Chief of Staff roles within a technology or digital commerce environment
• Experience working directly with Product and Engineering teams, with the ability to engage substantively on roadmap, experimentation, and delivery topics
• Demonstrated ability to manage organizational operations, including budgets, headcount planning, and planning cycles
• Strong written and verbal communication skills, particularly in executive-level settings
• Self-directed and proactive - comfortable operating in ambiguous environments and driving clarity without waiting for direction

Nice to Have

• A great sense of humor
• Background working across international markets and/or regional GTM teams
• Proven track record of bridging technical teams (Product, Engineering, Data Science) and commerce functions - translating roadmap and experimentation priorities into ecommerce strategy and digital commerce execution
• Experience working effectively with Legal, Finance, and other cross-functional partners to support high-priority initiatives requiring discretion, judgment, and organizational coordination.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015.

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.