Professional Services Account Executive-Japanese

The Opportunity

We are looking for a Professional Services Sales Specialist (PSSi) with strong Japaneselanguage capability to drive growth of Professional Services across Japanese-speaking customers. This is a quota-carrying role focused on selling consulting, implementation, architecture, onboarding, and advisory services, while acting as a trusted advisor throughout the customer’s digital transformation journey. The role works closely with License Sales, Solution Architects, and Delivery teams, and requires the ability to fluently engage Japanese-native stakeholders at both executive and operational levels.

Key Responsibilities

Sales Strategy & Execution

• Own and drive Professional Services sales for a defined set of Japanese-speaking accounts.
• Build and execute account plans, manage opportunities, and maintain an accurate services pipeline.
• Identify, qualify, and close Professional Services engagements aligned to customer outcomes.
• Lead RFP/RFI responses, pricing, negotiations, contracting, and internal approval processes.
• Consistently meet or exceed monthly, quarterly, and annual services booking targets.

Customer Relationship Management

• Establish trusted relationships with Japanese-speaking customer stakeholders, including Clevel and senior decision-makers.
• Engage customers in Japaneselanguage discussions to understand business objectives, transformation goals, and success metrics.
• Act as a strategic advisor, aligning services offerings with customer digital maturity and roadmap.

Collaboration Across Ecosystem

• Partner with License Sales, Solution Architects, Business Architects, and Delivery teams to co-create compelling proposals.
• Ensure smooth transition from sales to delivery and remain engaged through project execution.
• Act as a point of escalation for customer concerns and collaborate with consulting leadership for resolution.

Customer Success & Growth

• Support successful delivery outcomes by aligning expectations and value realization.
• Identify expansion, follow-on, and renewal opportunities within existing accounts.
• Build long-term advocacy by showcasing successful project outcomes and ongoing value.

Required Skills & Experience

Language & Market Expertise

• JLPT N1 preferred; N2 minimum. Candidates with a postgraduate degree in Japanese from institutions such as JNU, DU, etc., are also in scope
• Ability to fluently converse with native Japanesespeakers in professional and business settings.

• Working Hours: Japan business hours

Professional Experience

• 5-15 years of experience in Professional Services Sales, Technology Consulting Sales, or Enterprise Services Sales.
• Proven track record of quota achievement in a services or consulting-led sales role.
• Experience selling enterprise consulting services, including implementation and advisory engagements.
• Strong understanding of digital transformation, SaaS, cloud, digital marketing, CRM, or ecommerce ecosystems.
• Experience navigating global procurement processes and complex enterprise deal structures.

Core Competencies

• Strong account planning, pipeline management, and forecasting skills.
• Ability to structure and close moderate to complex services deals.
• Excellent communication, presentation, and stakeholder management skills.
• Comfortable working in a matrixed, global sales environment with distributed teams.

Education

• Bachelor’s degree (required)
• MBA or Master’s degree in Business (preferred)

What Makes This Role Unique

• High-visibility role supporting strategic Japanese Customers.

• Opportunity to act as a trusted advisor in complex digital transformation journeys
• Strong collaboration with global sales and consulting leadership
• Exposure to enterprise-scale consulting engagements across industries

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

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