Applications Support Administrator

Adroit Innovative Solutions · SQL · 2 months ago
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Salary
≈ $12k – $28k per year (Estimated)
Location
In office (Chennai)
Seniority
Staff · 8+ years exp

First seen by Alion on Sep 30, 2026.

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Adroit Innovative Solutions

Adroit Innovative Solutions is an IT services and consulting company that supplies engineers and consultants for AI automation, Java and Python development, SAP and Oracle projects. Its openings include lead Python AI engineers, SAP SD consultants, Drools architects and Oracle HCM Cloud consultants. The company is headquartered in Hyderabad, Telangana, India.
adroitinnovative.com · HQ: Hyderabad, India · Enterprise Apps Implementation Partners · IT Consulting & Digital Transformation
Tech stack of Adroit Innovative Solutions

Role : Applications Support / Application Administrator.

Location : Chennai.

Exp : 5 - 9 Years.

Work Mode : Hybrid.

Contract : Contract.

Role Summary :

This is an Engineering Applications Support / Application Administrator role focused on supporting engineering and PLM tools in a global environment.

The person will primarily :

- Provide L2/L3 technical support for Aucotec Engineering Base (EB), Siemens EDA/EDM, and PTC Windchill.

- Administer, configure, troubleshoot, upgrade, and maintain these applications.

- Support ECAD and engineering data management processes.

- Manage and troubleshoot integrations between Engineering Base - Windchill and Siemens EDA - Windchill.

- Investigate application/integration problems, perform root-cause analysis (RCA), and implement fixes.

- Work with SQL Server, XPLM Integration Suite, infrastructure, database, and engineering teams.

- Support document management, workflows, lifecycle management, and engineering change/release processes in Windchill.

- Handle incidents, problems, changes, and releases according to ITIL/AMS processes.

- Maintain technical documentation and ensure SLA/KPI compliance.

Skills

Applications Support, PLM, PLM System, Windchill, Windchill API, SQL Server, ITIL, SLA, Software Documentation

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