Supv, Front Desk & Office

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance

• Paid Time Off from Day One

• 403-B Retirement Plan

• 4 Weeks 100% Paid Parental Leave

• Career Development

• Whole Person Well-being Resources

• Mental Health Resources and Support

• Pet Benefits

Schedule:

Shift:

Address:

City:

State:

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Job Description:

Responsible for all duties associated with office support services and supervision of non-licensed personnel in theday to dayoperation of the agency.

Demonstrates effective administrative skills in planning, organizing, and implementing work assignments and projects, meeting goals and guidelines outlined for the area.

Supervises and assists with scheduling of patient services, and coordination of admission assignments with intake and clinical staff.

Coordinates services for maximum customer satisfaction.

Supervises and assists with insurance precertification and authorization for all referrals/episodes of care and data entry of patient’s demographic and referral information.

Supervises and assists with providing support to HCS team for Management of Information services, medical record maintenance and medical supplies.

Supervises and assists with payroll and billing duties in Accounts Payable/Payroll and Billing/Collections.

Assists with interview process. Assures thorough orientation process for new non-licensed employees.

Participates in disciplinary counseling and completes documentation of this observation in a formal process.

Exhibits the ability to work with others building positive relationships between subordinates, peers, and supervisors.

Assists withanswering oftelephones.

Participates in Performance Improvement program.

Trains volunteer and front office staff.

Responsible for all patient medication orders and follow up with drug companies to ensure receipt of orders and delivery.

Responsible for patient discharge and scheduling in addition to patient referrals andout of officeappointment scheduling.

Development and maintenance of protocols and proceduresrelated to front office operations.

Coordinates with staff and volunteer providers to make sure all needs are met for patient safety and service delivery.

Other duties as assigned.

Knowledge, Skills, and Abilities:

• Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]
• Must be proficient in Microsoft Word and Excel. [Required]
• Must be able to type at least 25 wpm. [Required]
• Excellent communication and interpersonal skills. [Required]
• Knowledge of Medical Terminology [Required]
• Knowledge of Powerpoint, Surgery Computer Systems and other graphics and database programs desirable. [Preferred]

Education:

• High School Grad or Equiv [Preferred]

Work Experience:

• 1+ professional secretarial, physician office or hospital experience [Required]
• Supervisory experience [Preferred]

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.