Senior Service Reliability Engineer - Modern Workplace & Cloud
First seen by Alion on Oct 30, 2026.
About Aeries Technology :
Aeries Technology is a Nasdaq listed (AERT) global professional services and consulting partner, with offices in the USA, India, Mexico, Singapore, and UAE.
We provide Private Equities, its Portfolio Companies and mid-market companies with the right mix of deep vertical specialty, functional expertise, and the right systems & solutions to scale, optimize and transform their business operations with unique customized engagement models.
Aeries is Great Place to Work certified by GPTW Institute, reflecting our commitment to fostering a positive and inclusive workplace culture for our employees.
Roles & Responsibilities :
- Automation & AIOps : Design, build, and maintain automation pipelines (PowerShell, Python, Azure DevOps/GitHub Actions) and integrate AI/ML tools (such as Microsoft Copilot for Security, Azure Monitor AI insights) to drive proactive, self-healing operations.
- Microsoft Cloud & Intune : Architect, manage, and optimize Microsoft Intune (Endpoint Manager) for zero-trust & zero-touch device provisioning, policy compliance, and automated software deployment across multi-platform endpoints.
- Identity & Access Management (Entra ID) : Ensure high availability and robust security posture for Microsoft Entra ID (formerly Azure AD), managing Conditional Access, Identity Protection, Enterprise Applications, and automated lifecycle management.
- SharePoint & Collaboration Reliability : Oversee the reliability, performance, and monitoring of SharePoint Online, OneDrive, and M365 collaboration tools, ensuring seamless user experience and data governance.
- Observability & Incident Management : Establish comprehensive monitoring, logging, and alerting frameworks (Azure Monitor, Log Analytics, Grafana) to track SLOs, SLAs, and error budgets.
- Lead root-cause analysis (RCA) and post-mortem reviews for operational incidents.
Requirements :
- Experience : 5+ years of IT experience, with at least 3+ years specializing in SRE, Cloud Operations, or Systems Engineering within enterprise Microsoft environments.
- Microsoft Ecosystem Mastery : Deep expertise in Microsoft Entra ID, Microsoft Intune, and SharePoint Online administration and reliability engineering.
- Automation & Scripting : Proficient in PowerShell, Python, or Bash for infrastructure automation and API integrations (Microsoft Graph API).
- AIOps & Observability : Hands-on experience implementing AI-driven operations, anomaly detection, and modern monitoring tools (Azure Monitor, Application Insights, Prometheus).
- Cloud Infrastructure : Solid understanding of Azure core services, networking, security baselines, and infrastructure-as-code (Terraform or Bicep).
Skills/Certifications :
- Relevant certifications such as Microsoft Certified : DevOps Engineer Expert, Azure Administrator Associate, or Identity and Access Administrator Associate.
- Experience utilizing Microsoft Copilot for Security or custom AI models for IT operations and incident triage.
- Strong background in Agile methodologies and Service Reliability Engineering principles (CI/CD, Chaos Engineering, Error Budgeting)
Skills
Site Reliability, DevOps, Active Directory, SharePoint Online, PowerShell, Python, IAC Terraform, CI/CD Pipeline, Grafana, MS Intune, IT Infrastructure Automation