Project Manager

Job Description:

• Translate signed contracts and customer requirements into a structured, sequenced delivery plan
• Define milestones, surface the critical path, and manage dependencies across hardware procurement, software configuration, airline onboarding, and go-live
• Proactively identify blockers, escalate where needed, and resolve them before they slip timelines
• Manage end-to-end delivery in AeroCloud’s project delivery platform, ensuring tasks, milestones, approvals, and status reflect reality
• Act as the day-to-day point of contact for each airport throughout implementation
• Set clear expectations, communicate risks and delays, and manage scope changes
• Build confidence with airport operations, IT, and procurement stakeholders
• Support commercial discussions involving delivery change orders, timeline negotiations, and acceptance criteria
• Keep engineering, product, hardware logistics, airline onboarding, and support teams aligned and accountable
• Run structured standups and progress reviews; maintain complete, current, and useful documentation and task tracking
• Coordinate with the UK-based delivery leadership team across time zones
• Develop working knowledge of integrations across cloud services, airport infrastructure, networking, hardware, airline DCS connectivity, and peripheral devices
• Engage airport IT and technical stakeholders on networking, endpoint configuration, Windows imaging, firewall rules, and operational dependencies
• Identify technical dependencies and implementation risks early and provide context for engineering resolution
• Maintain project plans, risk registers, change logs, and meeting records
• Ensure documentation is complete and signed off before UAT and go-live
• Own transition from implementation to BAU support, including support-team briefing and asset-register confirmation
• Lead post-implementation reviews and feed lessons into delivery methodology

Requirements:

• Proven track record of delivering complex technology implementations on time and on scope, in client-facing roles
• Experience managing multiple stakeholder groups simultaneously: technical teams, commercial contacts, and operational users
• Strong technical literacy to understand infrastructure and software deployments, even if you are not an engineer
• Strong discipline around project governance, task management, status reporting, and delivery tooling
• Ability to prioritise effectively in fast moving environments where multiple projects and competing deadlines are active simultaneously
• Excellent written and verbal communication
• Highly organized, detail oriented, and proactive in follow through
• Comfortable working remotely with a distributed team, including regular communication across US/UK time zones
• Willingness to travel to airport sites across the US as required
• Experience in aviation, airport technology, or transport infrastructure
• Background in SaaS or managed services delivery
• Familiarity with common use airport systems (CUPPS, CUSS, SSBD) or airline DCS environments
• Experience delivering hardware led programs involving logistics, onsite installation, and commissioning
• Project Management certification (PMP, Prince2, or equivalent) valued but not required if your track record speaks for itself
• Experience working with infrastructure, networking, or endpoint management teams

Benefits:

• Competitive salary
• Best in class Share / Equity Scheme
• 20 days annual leave + statutory holidays
• Take your birthday off work on us as well
• Extensive upskilling and training
• 401k scheme (employee only contributions)
• Company funded health insurance
• Company funded dental and vision insurance