Principal Product Manager

About Aerchain (Why Us?):

We are rewriting the rules of procurement with an AI-first platform that powers $20B+ in enterprise spend.

From $4M ARR today to $25M ARR and beyond, our mission is to build enterprise-grade, AI-first procurement software for global enterprises across manufacturing, FMCG, and services.

Role Snapshot:

You will own a cluster of modules and be accountable for the outcomes they drive across customers.

You will work with enterprise clients to ensure they realise value from the product, lead solutioning for complex accounts, define what the cluster builds and why, and ensure every module delivers measurable customer value.

You will work across business, engineering, and leadership, and develop the PMs / Builders in your cluster.

You set the standard for how the cluster builds: solutions are prototyped in AI, and engineering builds forward from those prototypes rather than from a blank page.

You report to the Product Lead.

What You'll Drive:

1. Problem Discovery & Research:

- Drive discovery across the cluster: understand customer problems, workflows, and success criteria at the deepest level.

- Set the standard for how problems are diagnosed and sized across your PMs / Builders.

- Challenge recommendations, not just review them.

- Zero escalations without a fully formed recommendation and reasoning.

2. Customer Ownership:

- Own Tier A customer engagements end-to-end, from understanding their problems to ensuring they realise value from the product.

- Solution enterprise clients independently, coordinating with PMs / Builders where modules overlap.

- Be the single point of contact for Tier A customers through delivery, adoption, and outcome validation.

3. Solutioning & Prototyping:

- Own the cluster roadmap: what gets built, deferred, and killed across all modules, with reasoning tied to customer outcomes.

- Sign off on PRDs and prototypes from your PMs / Builders.

- Not as an approval gate, but as the person who knows the modules well enough to find what is missing.

- Hold the building standard across the cluster: solutions are prototyped in AI and handed to engineering as the foundation they build forward from.

- Backend, hardening, and refinement of functionality all start from your team's prototype, not a blank page.

- Use AI across every step: research, problem framing, drafting, prototyping, validation.

- Set the standard for the cluster.

4. Execution & Delivery:

- Oversee delivery across the cluster.

- Sign off on sprint plans and ensure PMs / Builders are unblocked and on track.

- Own the quality bar across all modules.

- A delivery failure in the cluster is your failure.

5. Release & Adoption:

- Hold the customer-value metrics standard across all modules in the cluster.

- PMs / Builders define; you challenge and validate.

- Own post-release outcomes for Tier A customers.

- Stay in the loop until value is confirmed.

- Develop the PMs / Builders in your cluster: build their judgment, not just their output.

You will thrive here if:

- 9 - 12 years in product roles with clear progression from feature ownership to module or product area ownership.

- Procurement, sourcing, or supply-chain domain experience is required: you understand the workflows you are building for, not just the software.

- You diagnose complex, ambiguous problems and make high-stakes calls with confidence, not just for yourself, but to set the standard for your team.

- You use AI as a core part of how you work and raise the bar for those around you, and you build with it, prototyping solutions engineering carries forward.

- You develop people by doing: you show PMs / Builders what good looks like, not just tell them.

- You own outcomes, not activities.

- You stay in the loop until value is confirmed, not until the feature ships.

- Bonus: exposure to enterprise SaaS or complex B2B environments.

What is In It For You:

- Cluster-level ownership with full authority over what gets built and why.

- Work with enterprise clients on problems that matter, and stay accountable until value is confirmed.

- A direct line to the Product Lead with no bureaucracy between your judgment and the decisions that matter.

- A culture where problem solving, ownership, and action are rewarded, and the opposite is called out.

Ready to build Aerchain's future?:

If reimagining business engines with AI and solving problems at scale excites you, let us talk.

Apply now and help us build the most agile enterprise SaaS story in the world.

Skills

IT Product Management, IT Product Strategy, Product Roadmap