ITEST Administrative Assistant

The ITEST Administrative Assistant will provide administrative support to the ITEST department. This is a permanent position based in Wellington, Western Cape.

Main Responsibilities

• Prepare reports for the various precision farming services offered.
• Conduct quality control on reports.
• Printing and binding of books (GIS maps) for clients.
• Send printed books to the relevant Agriculturist.
• Data capturing.
• Daily follow-up on outstanding corrections and with the relevant Field Technician regarding differences in the information provided.
• Handle any email, WhatsApp, or Smartsheet requests for all ITEST services.
• Respond to queries and requests from the lab and ITEST team.
• Extract MYFARMWEB data for each client and compare it to Smartsheets. Follow-up to fix inconsistencies and translate crop and growth stage for Afrikaans clients.
• Compare, translate, and submit all information received from the Automator.
• Communicate with the lab regarding any changes to lab reports.
• Respond to any requests from the Support Agriculturist, Field Technician, or Agriculturist teams regarding lab reports.
• Control the Smartsheets for all ITEST services and record all intake forms and App information on the relevant Sheets.
• Monitor courier services and lab analyses turnaround times and follow up with relevant parties if there are delays.
• When you receive lab analyses, review and save them before uploading them to Smartsheets and renaming them for the ITEST team.
• Complete and conduct the quality checks for the DRISS’ within the allocated turnaround time.
• Ensure all completed DRISS’ and reports are sent out.
• Locate missing samples and send through all necessary communication regarding rotten samples.
• Ensure all Intertek submissions and paperwork are submitted promptly.
• Confirm that Intertek receives the samples and that the analyses are sent to the ITEST team the next day.
• Ad hoc or other related duties as assigned.

Skills and Capabilities

• Able to maintain high standards under pressure
• Effective organisation and prioritising of tasks
• Able to think on your feet and know when to ask for assistance
• Excellent attention to detail
• Dedicated to delivering fast, efficient, accurate, and quality work
• Able to function independently as well as part of a team
• Excellent communication skills
• Comfortable with routine work, but flexible enough to adjust to ad hoc situations

Minimum Requirements

Qualifications

• National Senior Certificate or diploma in Administration or any other relevant qualification

Experience

• Administrative experience would be advantageous

Other specific requirements

• Full professional proficiency in Afrikaans and English (speaking and writing)
• Computer literate with high proficiency in Microsoft Suite (Word, Excel, PowerPoint)