Director, Specialist Solutions Engineering

The Director, Specialist Solutions Engineeringis responsible forthe day-to-day management of AHEAD’s managed servicesSpecialist Solutions Engineers while also setting strategic technical direction for the team. SSEs are technical experts who collaborate with AHEAD Account Teams to identify, qualify, and build solutions supporting its customers.

Duties and Responsibilities

• Manage a team of 6-8 cross-functional Specialist Solutions Engineers.
• Present AHEAD’s value proposition to customers and strategic partners.
• Collaborate with the VP, Managed ServicesSales and Client Directors on sales plays leveragingSSEs and the services portfolio.
• Provide ongoingcoaching and professional development.
• Oversee SSE career development, including external training and internal career roadmaps.
• Build relationships with key partners and their field leadership teams.
• Foster relationships with customer stakeholders and project sponsors.
• Manage key performance metrics for each SSE.
• Develop processes leveragingdistribution partners’ SE teams for burst capacity.
• Oversee AHEAD’s internal config/quote desk function.
• Collaborate with Delivery Directors on sold-engagementprogress.
• Maintain a feedback loop between presales, delivery, and the customer.

Qualifications

• 3-5 years successfully managing/building teams of technical sales professionals.
• 3-5 yearshands-on experience with AHEAD’s key technologies.

Knowledge, Skills and Abilities

• Results-oriented with strong interpersonal skills.
• Comfortable presenting at the executive level.
• Skilled at motivating others.
• Strong teamplayer with partners.
• Customer-focused within deadlines.