System Analyst (Store Operating Model)

For more than 30 years in our organization, success stories have been written over long periods of time. They are written by people for whom the passion for excellence, the loyalty and the desire to succeed regardless of situations or challenges represent a way of living and of continuous self-development. Be part of our community!

These will be your responsibilities:

• Participation in the implementation of projects requiring IT components - information systems, modules;
• Centralization of business requirements from internal customers to create technical CRD (change request document);
• Support technical discussions based on CRD documents with internal and external IT service providers;
• Proposing business solutions and drafting technical specifications following project requirements;
• Providing support during the project and after its implementation (application testing, user training);
• Providing L2 support for applications and systems under responsibility;
• Identifying and proposing ways to optimize processes and technical solutions, in collaboration with external partners and IT teams of Ahold Delhaize Group;
• Support training sessions for end users and draft procedural documents related to supported implementations.

You won't be doing this on your own, but with a team that likes working with and for people.

It’s necessary that you come up with:

• Bachelor's degree (preferably in IT or Technical);
• Good knowledge of MS Office (especially Excel);
• Experience in implementing IT projects (3-5 years) preferably in the areas: Master Data, Merchandising (assortment, pricing, promo), Inventory Management;
• Experience with ERP systems, preferably SAP;
• Experience in querying relational databases (SQL) to analyze data, validate business requirements and support incident investigation and process optimization;
• Knowledge of Agile methodology (SCRUM) / working with Jira;
• Good analytical, synthesis and documentation skills;
• Minimum knowledge in building and interpreting logic diagrams;
• Minimum knowledge of information systems architecture;
• Good knowledge of English;
• Good communication, interpersonal, organizational and integration skills;
• Strong ability to understand business processes and process flows;
• Previous experience in retail area, especially on assortment, or master data or pricing, is an advantage.

So, put down on the list the advantages of being part of our team:

• Hybrid and flexible working model (2-3 days/week presence at the office);
• Secure and stable job in an in-house project development team;
• Career path and internal mobility;
• Modern office with creative and relaxing spaces;
• Dedicated parking spaces for colleagues who commute by car;
• Annual performance bonus;
• Discounts for Own Brand products;
• Financial support for special events in your life;
• Discounts dedicated to book lovers, shopping enthusiasts and to those who want to stay "in shape”;
• Access to a wellbeing platform and optional professional support sessions;
• A friendly culture with internal events, workshops, and CSR activities;
• We encourage bringing your children to the office in special situations.

If this position doesn’t ring a bell for you, but you know someone who’d be a good fit, feel free to spread the news.

We look forward to seeing you! Apply for this role, and if your profile fits, we'll invite you for an interview to get to know us.

We support diversity, regardless of gender, generation, education, social status, ethnicity and nationality, disability, religious and sexual orientation, and we are committed to working together to build an inclusive work environment so that every colleague has a place in our organization.