Assistant Manager, Quality Assurance Engineer (Tester)

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

Roles and Responsibilities:

Test Strategy, Planning & Analysis

• Analyze test requirements from business requirements, user stories, and functional specifications; clarify ambiguities with Product Managers, Tech Leads and Developers.
• Contribute to and own the test plan for assigned projects (scope, approach, entry/exit criteria, resources, timelines, environment needs, and risks).
• Identify test conditions, prioritize coverage based on risk and impact, and align on Definition of Done/Acceptance Criteria.

Test Design & Documentation

• Design clear, reusable and traceable test cases and checklists mapped to requirements and acceptance criteria.
• Create test data strategies; prepare or synthesize data safely (including masking/anonymization if using production-like data).
• Maintain Requirements Traceability Matrix to ensure full coverage across functional and non-functional requirements.

Test Execution (Manual & Automation)

• Lead and execute end-to-end test activities across functional, integration, regression, smoke, and UAT support; provide guidance to team members on both manual and automated testing practices.
• Apply AI-driven test generation, test prioritization, and defect prediction techniques where applicable to accelerate QA cycles and improve quality outcomes.
• Configure, manage, and validate test environments; coordinate deployments, perform test data provisioning/reset, and conduct environment health checks to ensure stability before test execution..

Defect Management & Quality Risk

• Log, triage, and track defects with clear reproduction steps, actual vs expected results, and relevant evidence (logs, screenshots, HAR files).
• Collaborate with developers for root cause analysis; verify fixes and perform retesting and regression.
• Escalate quality risks, environment blockers, or scope concerns with timely mitigation proposals.

Collaboration & Leadership

• Partner with PM/PO, BA, Dev, Ops, and Support to align on scope, timelines, and handoffs.
• Contribute to QA process assets (templates, checklists, SOPs) and knowledge base.

Minimum Job Requirements:

• 3-5 years of QA/test engineering experience
• Hands-on experience writing test cases, executing manual tests and raising/verifying defects.
• Practical exposure to test automation (at least one: Selenium, Playwright, Cypress, REST Assured, Robot Framework, or similar).
• Familiarity with CI/CD (e.g., Azure DevOps, GitHub Actions, Jenkins, GitLab) and version control (Git).
• Experience with test management and defect tracking tools (e.g., Azure DevOps, Jira/Xray, Zephyr, TestRail).
• Working knowledge of SQL for test validation; basic understanding of JSON, REST, and HTTP.
• Strong analytical, documentation, and communication skills; ability to engage stakeholders and drive closure.
• Test Management/ALM: Azure DevOps, Jira + Xray/Zephyr, TestRail
• Automation: Playwright, Selenium, Cypress, REST Assured, Postman/Newman
• CI/CD & SCM: Azure DevOps Pipelines, GitHub Actions, Jenkins; Git
• Observability: Browser dev tools, network logs, application logs, APM tools (e.g., App Insights)
• Databases: SQL Server/MySQL/PostgreSQL (basic validation)

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

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