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Salary
≈ $14k – $31k per year (Estimated)
Location
In office (Kuala Lumpur)
Seniority
Senior · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 21, 2026. AIA Group scores B on the Alion truth index.

Overview
Company
Impact
Profile match
AIA is a pan-Asian life insurance group founded in Shanghai in 1919 that operated for decades as the Asian arm of the American insurer AIG before being separated and listed in Hong Kong in 2010. It sells life, health, accident and savings products across eighteen markets in Asia Pacific, distributing largely through a tied agency force of hundreds of thousands of agents rather than brokers, which gives it unusual control over sales quality and customer relationships. Headquartered in Hong Kong and reporting in United States dollars, it is one of the largest listed life insurers in the world by market value.

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

According to the business changes and needs, provide a proper system functional solution by assessing and analyzing those changes, capture and document requirements as functional specification/user stories, support the communication and delivery of these requirements with relevant parties and conduct system briefing and user training while needed.

Produce BRD (business requirement document) for project at small scale, lead user interface (UI) design, write testing plan and conduct testing to ensure system implementation/ enhancement is meeting business needs.

Roles and Responsibilities:

  • Assessing, analyzing user requirements and establishing system objectives
  • Designing the system’s functional solution and providing its delivery cost
  • Prepare system documentation, e.g. functional specifications, user stories and user manual, etc.
  • Support communication within business parties and development team
  • Work with developers to support end user acceptance testing.
  • Work with Project Manager to control and follow-up User requirement change.
  • Work with business parties to confirm delivery schedule and follow up the implementation of the system.
  • Conduct system demonstration while needed.
  • Conduct user training while needed
  • Coordinate with relevant ITteam and third-party vendors/ Users to design, implement and maintain information systems to enable service delivery.

Job Requirements:

  • University degree or above in IT or related disciplines
  • Minimum 3-4 years BA working experience in Agile projects
  • Conceptual awareness of industry/ business domain, relevant ITfunctional products and applications, etc.
  • Ability to identify and define requirements via multiple scenarios to assess the real business problems, and subsequently validate with business & end users for any update
  • Effective communication skills
  • Good presentation skills
  • Project management skills
  • Coaching skill

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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